Danaya Fernandez
Westminster
Summary
Dynamic professional with a proven track record at The Gardens at St Elizabeth, excelling in multitasking and exceptional customer service. Skilled in cash handling and guest engagement, demonstrated through efficient POS system management and fostering memorable guest experiences. Achieved high service quality by collaborating effectively with team members and maintaining professionalism under pressure.
Overview
5
5
years of professional experience
Work History
Server
The Gardens at St Elizabeth
04.2024 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Desk Associate
Bowlero Corp
08.2022 - 12.2022
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Cashier
Motomaki
05.2019 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Hidden Lake High School
Westminster, CO05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
The Gardens at St Elizabeth
04.2024 - 10.2024
Front Desk Associate
Bowlero Corp
08.2022 - 12.2022
Cashier
Motomaki
05.2019 - 11.2019
High School Diploma -
Hidden Lake High School
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