DANAE JOHNSON
Aurora
Summary
I am passionate dependable healthcare professional that strives and takes pride in providing the best customer service possible. I want every patient to feel welcome and satisfied with every encounter. Supporting my team is priority, doing the best job possible for success is at the forefront of my work ethic.
Overview
19
19
years of professional experience
Work History
Unit Clerk
US Renal Care
2024.08 - Current
- Coordinated patient scheduling and admissions to improve clinic flow and reduce wait times.
- Registered and verified patient records before triage with the most up-to-date information.
- Facilitated communication between healthcare providers and patients to ensure accurate information exchange.
- Utilized EMR systems including Epic, Pearl Care, Ascend, E-Inventory, EQRS, Microsoft Word, and Excel to support clinical operations.
- Processed medical insurance claims and payments.
- Assisted in inventory management of medical supplies to ensure availability and reduce waste.
- Streamlined office operations by implementing efficient filing systems and processes.
Patient Care Technician
The Little Clinic
2022.06 - 2024.06
- Greeted patients and families at front desk, ensuring a positive first impression. Worked in ECW EMR systems to maintain patient charts, verified insurance and took payment. Bookkeeping of all payments and handled ordering and stoking of inventory, updated and made profiles while managing schedules and canceling appointments. Handled phone inquiries, collaborated with Nurse Practitioner on patient care, conducted clinical tests, maintained cleanliness and safety of environment, and provided exceptional customer service.
- Assisted with patient intake procedures, ensuring accurate collection of medical histories and vital signs.
- Monitored patients’ conditions, promptly reporting changes to nursing staff for timely interventions.
- Supported healthcare providers in administering treatments and procedures, enhancing patient care quality.
Certified Nursing Assistant/ Activities Assistant
Total Longterm Care
2019.05 - 2022.04
- Specialized in Alzheimer and dementia care, provided companionship to enhance patient comfort, and documented patient charts to ensure accurate health records.
- Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs, documented changes, and reported to nursing staff for timely interventions.
- Assisted in the implementation of individualized care plans, promoting patient autonomy and well-being.
Certified Nursing Assistant/ Activities Assistant
Seniors Resource Center
2015.06 - 2019.03
- Provided companionship and exceptional customer service to enhance patient well-being, Ensured compliance with HIPAA regulations to protect patient privacy., Assisted patients with activities of daily living (ADLs) such as bathing and dressing., Documented patient care activities in charts daily to ensure accurate medical records, organized and ran activities, Prepared and served meals according to special diet requirements to support patient health, worked daily and communicated with managers and my team members daily Specialized in Alzheimer and Dementia care
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas for optimal safety.
Certified Nursing Assistant/ QMAP
Colorado Assistant Lining
2013.04 - 2015.03
- Administered medications and assisted with ADLs while ensuring compliance with HIPAA guidelines, prepared and served meals tailored to special diets, and upheld a safe and clean environment.
- Assisted patients with daily living activities, promoting independence and comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, ensuring compliance with healthcare regulations.
Certified Nursing Assistant/ Home Health Aide
Seniors Inc Home Care
2009.05 - 2013.02
- Ensured safe, clean environment while assisting clients with daily living activities.
- Provided compassionate care to seniors, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene tasks, promoting dignity and respect for clients.
- Monitored vital signs and reported changes to nursing staff, enhancing patient care quality.
Certified Nursing Assistant
Brookdale Senior Living
2007.12 - 2009.02
- Provided companionship, prepared and served meals for special diets, maintained clean environment, utilized hoist lifts, positioned bedridden patients, collaborated with colleagues on patient care, charted patient information, adhered to care plans and HIPAA regulations.
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Implemented care plans based on individual resident needs and preferences.
Education
G.E.D -
Emily Griffith
Certified Nursing Assistant/ Home Health Aide - undefined
Emily Griffith
No Degree - QMAP
Bonnie Mccormick
2012-03
Skills
- Clinical admin experience
- Patient Care Experience
- Billing Coordination
- 7 MONTHS PROCESSING INSURANCE
- Medical terminology
- EMR systems proficiency
- Customer service experience
- Proficient and organized
- Leadership under pressure
- Oral and written communication
Timeline
Unit Clerk
US Renal Care
2024.08 - Current
Patient Care Technician
The Little Clinic
2022.06 - 2024.06
Certified Nursing Assistant/ Activities Assistant
Total Longterm Care
2019.05 - 2022.04
Certified Nursing Assistant/ Activities Assistant
Seniors Resource Center
2015.06 - 2019.03
Certified Nursing Assistant/ QMAP
Colorado Assistant Lining
2013.04 - 2015.03
Certified Nursing Assistant/ Home Health Aide
Seniors Inc Home Care
2009.05 - 2013.02
Certified Nursing Assistant
Brookdale Senior Living
2007.12 - 2009.02
G.E.D -
Emily Griffith
Certified Nursing Assistant/ Home Health Aide - undefined
Emily Griffith
No Degree - QMAP
Bonnie Mccormick