DANA ZAGORSKI, RN MSN CNML
Colorado Springs
Summary
Associate Clinical Manager with 17 years of nursing experience and 7 years of management and leadership experience. A transformational leader who demonstrates success in fostering collaborative relationships and maintaining high standards in clinical settings.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Associate Clinical Manager, RN
Children's Hospital Colorado
Colorado Springs, CO
03.2019 - Current
- Provide clinical, educational, and fiscal leadership to 30 direct reports.
- Manage operations for 25+ outpatient specialty clinics, ensuring efficiency and compliance.
- Led and supported the Briargate Education Committee, aligning initiatives with system-wide education strategies
- Serves as an active member of the Education Advisory Council, contributing to organizational learning and development initiatives.
- Facilitates and instructs the Transition to Practice program for nurses and instructs Medical Assistants in the Institute Medical Assisting Practice program (iMAP).
- Designed and implemented a mentorship program at the Briargate NOC, enhancing staff development and onboarding experience
- Serves as Magnet Regional Rep, advancing nursing excellence, supporting Magnet recognition initiatives and Magnet Designation.
- Leads process improvement initiatives to enhance patient care and experience.
- Initiated and led quality improvement activities by collecting data, analyzing results, and recommending practice changes to enhance patient outcomes.
- Coordinate education programs for healthcare staff and educate patients on health topics.
- Conducts audits against accepted standards, analyzes trends, and implements performance measures to ensure compliance and improve care quality.
- Acts as nurse manager during absences, overseeing daily nursing operations and staffing needs.
- Contribute to task forces aimed at enhancing nursing and MA practice and overall patient care quality.
- Support shared governance by encouraging staff participation in facility councils, fostering a collaborative decision-making environment.
- Provide comprehensive patient care and assess daily staffing needs.
- Assist in the development of hospital policies and procedures, including telephone triage guidelines and standing orders.
- Facilitate care coordination through a multidisciplinary approach.
RN Outpatient Family Practice- Charge Nurse
Premier Army Medical Home
Colorado Springs, CO
07.2018 - 03.2019
- Managed patient immunizations against communicable diseases, training nurses and overseeing vaccine administration.
- Coordinated care through multidisciplinary collaboration, enhancing patient management.
- Monitored and managed various treatment and care interventions.
- Prepared and administered oral, subcutaneous, intramuscular, and intravenous medications.
- Updated physicians on patient test results and assisted in developing care plans.
- Enhanced patient outcomes and quality of care by identifying and implementing process improvements.
- Performed independent, comprehensive telephone and clinical triaging.
- Aided healthcare providers during examinations and procedures.
RN Population Health
Evans Army Community Hospital
Colorado Springs, CO
12.2017 - 07.2018
- Evaluated population health metrics and interpreted data to provide evidence-based recommendations for improving patient care.
- Identified strategies designed to improve adherence to population health metrics.
- Standardized disease management across patient care continuum by monitoring patient outcomes and implementing best practices.
- Performed quality improvement (QI) practices to assist in process improvement related to population health.
- Developed patient care plans and facilitated case management discussions with stakeholders to assess quality and appropriateness of care.
- Educated patients on preventative measures, disease process, medications, and treatment plans.
- Enforces evidence based practice and prevention through training, continuing education and research to promote quality nursing care.
- Interpreted and communicated goals, objectives, policies, and procedures to staff, patients and the healthcare team.
PCS to Germany
Obtained MSN During This Time.
08.2014 - 08.2017
RN/Charge Nurse, PACU/Same Day Surgery, Preadmit
Evans Army Community Hospital
Colorado Springs, CO
06.2011 - 06.2014
- As a PACU nurse, held the position as Charge nurse and acted as a supervisor for the Same Day Surgery Center when leadership was out of the office.
- Delivered surgical services to active duty soldiers, retirees, and families, including infants and children, in same day surgery center, ensuring comprehensive nursing care for ambulatory, urgent, and emergent patients, aligned with ASPAN standards.
- Conducted thorough pre-op screenings and provided pre-surgical teaching as perioperative nurse, effectively managing time in high-volume, fast-paced surgery center while prepping patients for surgery, initiating and maintaining IV sites, and assessing discharge criteria.
- Assisted surgeons and anesthesia providers with procedures and examinations, including nerve blocks for surgical patients.
- Implemented evidence based care to prevent surgical site infections.
- Provided education to patients about their care provided, discharge instructions, and medications.
- Performed independent, comprehensive telephone triaging, and facilitated care coordinated through a multidisciplinary approach.
- Mentored and precepted nursing staff, guiding them in infection control best practices to enhance care quality.
- Provided education to nursing staff on complex procedures and diagnoses.
Medical-Surgical RN
Cape Fear Valley Medical Center
Fayetteville, NC
02.2010 - 03.2011
- Provided nursing care on an observation unit that was fast paced and served patients with a wide range of medical and surgical diagnoses. Monitored telemetry and
- Assessed patients using comprehensive evaluation techniques and sound clinical judgment.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Developed and implemented individualized care plans to meet each patients' unique needs.
- Delivered physician-ordered treatments and monitored patient responses to identify complications and side effects promptly.
- Administered medications and treatments in collaboration with the multidisciplinary team to enhance patient care.
- Collaborated with multidisciplinary healthcare professionals to coordinate therapies, ensuring continuity of care and optimal patient outcomes.
- Participated in bedside reporting and handoff at change of shift and for patient transfers.
- Educated patients and families on medical and surgical procedures, medication regimens, and pain management to enhance understanding and engagement in care.
- Improved care outcomes with proactive education, communication and guidance for patients and family members.
- Implemented pre, intra- and post-care, evaluating response to clinical interventions with progression toward discharge.
RN Internal Medicine/Telemetry Registered Nurse
Cleveland Clinic
Cleveland, OH
09.2009 - 01.2010
- Provided safe and competent nursing care to adult patients with acute and chronic illnesses by implementing the nursing process in assessment, planning, education, intervention, and evaluation. Gained knowledge and the ability to apply nursing care concepts, principles, and practices.
- Collaborated with case management to address healthcare access issues, enhancing referral management processes.
- Completed training in basic telemetry and determined appropriate levels of care for patients on the unit.
- Developed treatment plans and coordinated patient needs to ensure comprehensive care delivery.
- Enhanced critical thinking and nursing judgment skills through practical application in patient care scenarios.
Education
Master of Science - Nursing in Management And Leadership
Walden University
Minneapolis, MN08-2018
Bachelor of Science - RN
Ursuline College
Cleveland, OH06-2009
Skills
- Patient Care and Education
- Clinical Education
- Staff development
- Training and mentoring
- Process Improvement
- Medication and IV administration
- Infectious disease control
- Complying with regulatory guidelines
- Improving clinical quality outcomes
- Nurse Triage
- Telehealth visits
- Strategic planning
- SBAR communication
- Goal Oriented
- Advocacy
- Relationship building
Certification
- CO RN.1637644
- Basic Life Support (BLS) Certification
- Certified Nurse Manager and Leader Expires 9/2027
Accomplishments
- 2023 Nominated for the Nursing Excellence Award in Outstanding Team Improvement at Children's Hospital CO
- Lean Belt Certified
- Received a Commanders Coin at Evans Army Community Hospital or recognition of service to soldiers and their family members.
Timeline
Associate Clinical Manager, RN
Children's Hospital Colorado
03.2019 - Current
RN Outpatient Family Practice- Charge Nurse
Premier Army Medical Home
07.2018 - 03.2019
RN Population Health
Evans Army Community Hospital
12.2017 - 07.2018
PCS to Germany
Obtained MSN During This Time.
08.2014 - 08.2017
RN/Charge Nurse, PACU/Same Day Surgery, Preadmit
Evans Army Community Hospital
06.2011 - 06.2014
Medical-Surgical RN
Cape Fear Valley Medical Center
02.2010 - 03.2011
RN Internal Medicine/Telemetry Registered Nurse
Cleveland Clinic
09.2009 - 01.2010
Bachelor of Science - RN
Ursuline College
Master of Science - Nursing in Management And Leadership
Walden University