Dana Morgan
Commerce City
Summary
Experienced Special Education Paraprofessional with a strong background in supporting diverse learning needs. Proven ability to implement individualized education plans, promote positive classroom environments, and utilize conflict resolution techniques to enhance student participation and emotional regulation.
Overview
23
23
years of professional experience
Work History
Special Education Paraprofessional
27J School District
01.2022 - Current
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Supported classroom management by reinforcing behavioral expectations and promoting a positive learning environment.
- Facilitated small group instruction to enhance student understanding and engagement in core subjects.
- Collaborated with special education staff to adapt instructional materials for varied learning styles.
- Developed strong relationships with students, fostering trust and encouraging participation in classroom activities.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Monitored student classroom and outdoors activities to promote student safety.
- Maintained positive attitude and affirmatively communicated with each student.
- Interacted physically and verbally with students throughout each day.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
Instructional Paraprofessional
27J School District
01.2020 - 06.2020
- Supported teachers in implementing individualized education plans for students with diverse learning needs.
- Assisted in classroom management, promoting a positive and inclusive learning environment.
- Facilitated small group instruction, enhancing student engagement and understanding of core subjects.
- Collaborated with special education staff to adapt instructional materials for varied learning styles.
Medical Assistant
Provident Healthcare
06.2012 - 08.2014
- Assisted patients with intake procedures, ensuring accurate documentation and data entry.
- Coordinated scheduling for patient appointments, optimizing clinic flow and reducing wait times.
- Performed clinical tasks such as vital sign monitoring and specimen collection to support healthcare providers.
- Implemented patient education initiatives on health management, fostering improved adherence to treatment plans.
- Trained new staff on office protocols and electronic health record systems, enhancing team efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Decatur Vein
06.2010 - 06.2012
- Led quality assurance efforts in patient care delivery, identifying areas for process improvement and compliance.
- Developed streamlined workflows for administrative tasks, resulting in increased operational effectiveness within the practice.
- Oversaw inventory management of medical supplies, ensuring availability while minimizing waste and costs.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Provident Healthcare
09.2009 - 06.2010
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Medical Assitant
Falls Family Practice
08.2003 - 06.2009
- Assisted in patient intake processes, ensuring accurate data collection and documentation.
- Administered medications and vaccinations under physician direction, maintaining compliance with safety protocols.
- Coordinated patient scheduling, optimizing appointment flow and reducing wait times.
- Supported clinical staff during examinations, enhancing patient care through effective communication.
- Implemented electronic health record (EHR) systems, improving accuracy of patient information management.
- Mentored new medical assistants, fostering skill development and adherence to practice standards.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH07-2026
Medical Assisting Certification -
National Institute of Technology
Cuyahoga Falls, OH08-2003
High School Diploma -
Cuyahoga Falls High School
Cuyahoga Falls, OH06-2001
Skills
- IEP compliance
- Teacher assistance
- Learning disabilities support
- Classroom organization
- Verbal and written communication
- Student advocacy
- Instructional support
- Student supervision
- Conflict resolution
- Crisis intervention
- Autism and spectrum disorders
- Personal hygiene assistance
- Social skills training
- Emotional regulation
- Visual schedules
- Social and group settings
- Relationship building skills
- Classroom management strategies
- Safety protocol adherence
- Autism support
- Emotional support strategies
- Executive function support
- Toileting assistance
- Excellent communication
- Multitasking Abilities
- Organizational skills
- Time management
- Active listening
- Teamwork and collaboration
- Nonviolent crisis intervention
- Attention to detail
Timeline
Special Education Paraprofessional
27J School District
01.2022 - Current
Instructional Paraprofessional
27J School District
01.2020 - 06.2020
Medical Assistant
Provident Healthcare
06.2012 - 08.2014
Medical Assistant
Decatur Vein
06.2010 - 06.2012
Medical Assistant
Provident Healthcare
09.2009 - 06.2010
Medical Assitant
Falls Family Practice
08.2003 - 06.2009
Bachelor of Arts - Psychology
Southern New Hampshire University
Medical Assisting Certification -
National Institute of Technology
High School Diploma -
Cuyahoga Falls High School