Summary
Overview
Work History
Education
Skills
Timeline
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Dan Topolski

Fort Collins

Summary

Results-driven Sales and Account Manager with proven success in the wholesale apparel industry, specializing in building and maintaining long-term customer relationships while driving consistent revenue growth. Experienced in consultative selling, upselling, product presentations, and program development to deliver tailored solutions that enhance the customer experience. Skilled in conflict resolution, cross-departmental collaboration, and creating streamlined processes to ensure a “white glove” service approach. Recognized for consistently exceeding revenue goals and customer satisfaction. Served as a trusted partner to both my customers and my outside sales partner.

Overview

25
25
years of professional experience

Work History

Account Manager

SSActivewear
06.2025 - Current
  • Resolved complex customer issues in a timely manner while maintaining positive relationships with clients. Built real and meaningful relationships with clients even though I was unable to visit in person.
  • Managed a portfolio of 124 accounts by providing timely support and guidance.
  • Presented new products, brands, sales, and offers to customers. Tailoring presentations to their specific business models and markets.
  • Developed strong client relationships through quick and constant communication and problem-solving.
  • Cultivated and grew a regional portfolio of accounts in Michigan by building strategic relationships with key decision-makers.
  • Drove revenue growth by identifying opportunities using customer data analysis and delivering tailored pricing strategies, program pricing, and marketing tools to help grow business.
  • Was the primary point of contact for assigned accounts.
  • Worked closely with my Outside Sales Rep to turn in person visits and information gathering into more sales and happier customer base.
  • Collaborated across all departments - sales, inside, outside, pricing, customer service, etc to offer support and help to all clients.
  • Provided timely, solutions-oriented communication around inventory, pricing, and logistics, ensuring the absolute highest standard of service across all 124 accounts.
  • Maintained accurate CRM records. Worked on tracking account performance with my outside representative. Then targeted accounts in need to extra attention.
  • Resolved customer challenges quickly and professionally, helped reinforce long-term partnerships through consistent followup and quick problem solving.

Inside Sales Account Manager

AlphaBroder
12.2024 - 05.2025
  • Resolved complex customer issues in a timely manner while maintaining positive relationships with clients. Built real and meaningful relationships with clients even though I was unable to visit in person.
  • Managed a portfolio of 124 accounts by providing timely support and guidance.
  • Presented new products, brands, sales, and offers to customers. Tailoring presentations to their specific business models and markets.
  • Developed strong client relationships through quick and constant communication and problem-solving.
  • Cultivated and grew a regional portfolio of accounts in Michigan by building strategic relationships with key decision-makers.
  • Drove revenue growth by identifying opportunities using customer data analysis and delivering tailored pricing strategies, program pricing, and marketing tools to help grow business.
  • Was the primary point of contact for assigned accounts.
  • Worked closely with my Outside Sales Rep to turn in person visits and information gathering into more sales and happier customer base.
  • Collaborated across all departments - sales, inside, outside, pricing, customer service, etc to offer support and help to all clients.
  • Provided timely, solutions-oriented communication around inventory, pricing, and logistics, ensuring the absolute highest standard of service across all 124 accounts.
  • Maintained accurate CRM records. Worked on tracking account performance with my outside representative. Then targeted accounts in need to extra attention.
  • Resolved customer challenges quickly and professionally, helped reinforce long-term partnerships through consistent followup and quick problem solving.

Sales Manager / Account Manager

Chroma Custom Apparel
02.2001 - 08.2024
  • 23+ years of experience - account management, sales, and customer service.
  • Provided support and customer service for all customers - managing over 3000+ different accounts at any given time.
  • Greeted clients as they walked in the door and helped with new orders, estimates, and customer issues.
  • Was consistently told that I was the 'only person they ever wanted to work with' by customers. Built real and meaningful relationships with all my customers which was crucial for customer retention.
  • Provided quotes, estimates, invoices, and handled all payments.
  • Provided both on site sales meetings & online sales presentations.
  • Worked with clients via phone, email, chat, and in person.
  • In charge of explaining products and features & up-selling so customers got the best possible product for their needs.
  • Spent extra time to do monthly training on each product we offered (on my own time) so I could correctly match customer needs with great solutions. Eager to always be learning and growing.
  • Managed every order from start to finish - from initial quote and placement, production, and pickup.
  • Consistently met and exceeded all sales quotas and goals.
  • Ran reports monthly to review profits, revenue, and sales trends.
  • Follow ups with current clients monthly - account management.
  • Dealt with customer conflicts - billing, product issues, etc. - great at conflict resolution whether with clients, vendors, or staff.
  • Committed to our customers - was available 24 hours to help (even when not on the clock) to make sure no one ever had to wait for help.
  • Loves working in high paced work environment that involves multitasking. Likes working on several projects at once. Results driven. Can work great alone and as part of a team.
  • Reliable and dependable - 23 years in the same position at the same company.

Education

No Degree - Business Specialization

Front Range Community College
Fort Collins
05-2021

Skills

  • Account development
  • Market forecasting
  • Territory sales experience
  • Sales
  • Sales meetings and orientations
  • Relationship building and management
  • CRM proficiency
  • Client relations
  • Customer service
  • Business development and planning
  • Sales negotiations
  • Sales analysis
  • Revenue generation
  • Performance tracking
  • Sales development
  • Client meetings

Timeline

Account Manager

SSActivewear
06.2025 - Current

Inside Sales Account Manager

AlphaBroder
12.2024 - 05.2025

Sales Manager / Account Manager

Chroma Custom Apparel
02.2001 - 08.2024

No Degree - Business Specialization

Front Range Community College

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Dan Topolski