Accomplished Claims Adjuster with expertise in incident investigation and legal collaboration. Leverages strong skills in claims evaluation and customer relationship management to ensure compliance and deliver equitable settlements. Committed to supporting organizational objectives through insightful data analysis and effective communication.
Overview
27
27
years of professional experience
Work History
Claims Adjuster
California Casualty Insurance
Colorado City
03.2023 - Current
Evaluated insurance claims for accuracy and policy compliance, ensuring adherence to standards.
Investigated claim incidents through interviews and site visits to gather comprehensive evidence.
Collaborated with clients to gather necessary documentation and information for claims.
Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
Adhered strictly to departmental guidelines; ensured that all activities were compliant with applicable state laws.
Negotiated and settled claims according to information presented through reports, research, and data verification.
Attended continuing education classes in order to stay abreast of changes in industry standards.
Sales Representative
California Casualty Insurance
Colorado Springs
10.2013 - 04.2023
Developed strong relationships with clients to understand insurance needs.
Assisted clients with policy renewals and claims processing.
Provided expert guidance on various insurance products and services.
Maintained accurate records of all sales and prospecting activities.
Analyzed customer feedback to improve products and services.
Reviewed monthly performance against targets set by management team.
Seargent
US Army
Ft Carson
07.1999 - 07.2007
Executed day-to-day duties with precision, ensuring operational accuracy and efficiency.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.