Damien Lenahan
Denver
Summary
Professional with demonstrated expertise in managing and organizing legal documents and schedules. Adept at maintaining accurate records, coordinating deadlines, and ensuring compliance with legal standards. Strong collaborator focused on achieving results, adaptable to changing needs, and reliable in supporting team objectives. Possess strong organizational skills, attention to detail, and ability to handle confidential information with discretion.
Overview
10
10
years of professional experience
Work History
Docket Clerk Technician II
Colorado Office of Administrative Courts
02.2025 - Current
- Oversee the opening, planning and scheduling of various administrative law cases.
- Review, understand and create legal documentation to support cases.
- Preparing data files for judicial review, and first point of contact for internal users and external customers
- Coordinate with supervisors for employee and customer availability
- Ensure quality and compliance in accordance with state administrative law statues
Administrative Assistant
Colorado Office of Administrative Courts
04.2024 - 02.2025
- Oversaw the answering of the GS email and the filing of documents received in said email.
- Operated the front desk and assisted customers in answering questions about their related cases.
- Assisted judges with courtroom setup as well as setup of court recording technology such as microphones and cameras.
- Handled the sending and receiving of physical mail for the OAC and communicated with other state agencies concerning inter-agency mail and communications.
Shipping Employee
UCCS Bookstore
08.2021 - 05.2023
- Handled the shipping and receiving of packages for the UCCS retail department including opening, date stamping, distributing mail and faxes, and copying orders and forms
- Planned, organized and executed departmental functions
- Processed accounts and receipts which were communicated with the Bursar's Office
- Managed the record and distribution of thousands of packages and shipments each year
- Worked closely with a consistent list of clients to ensure special order fulfillment as well as student and customer satisfaction.
- Communicated with over dozens of major publishers and booksellers concerning supplies, shipments, and logistics. This included communication of shipping schedules and regulations, and order management for these publishers and sellers.
- Worked closely with the heads of every Bookstore department – HR, Shipping, Textbook Ordering and Copy Center
- Oversaw the ordering and shipping of individual/unique text items for multiple departments - Athletics, Arts, Nursing, and more
- File maintenance: labeled and filed orders and communications including email processing
- Answered phones and processed voicemails regularly
Summer Internship, 10 Force Support Squadron
U.S. Air Force Academy
06.2016 - 09.2019
- Inventoried, organized, and distributed thousands of different materials from multiple warehouses to the incoming university class of 4,000
- Constructed areas of an Air Force training camp
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Printed tickets, picked supplies, and filled packages under tight deadlines.
- Oversaw and documented data concerning thousands of cadet checkouts and orders, producing weekly status reports detailing logistic operations and problems
Education
Bachelor of Arts - Sociology
University of Colorado
Colorado Springs, CO01-2023
Skills
- 8 years of experience in customer service and relations, including communications between business and academic institutions
- Proficient in multiple corporate scheduling and inventory programs including Salesforce, Oracle NetSuite, Endicia, and UPS WorldShip
- Co-founded and built a new chapter of a national student organization, attended a four-day leadership training under the Military Child Education Coalition, held a board position for three years, creating events, planning outreach, and growing the organization from 4 members to 25
- Enthusiastic team member experienced in leading groups to accomplish goals and fostering cooperation
- Managing deadlines and time sensitive projects including delivery schedules and payment scheduling
- Microsoft Office and Teams
- Mac and PC competent
- Team Building
- Gmail, all Google apps
- Technical writing and editing
- Sales Force
- Problem solving
- Flexibility
- Active listening, empathy, customer service
- Goal oriented mindset
- Critical thinking
- Willingness to learn, adapt, improve and expand procedures
- Client confidentiality
- Data entry proficiency
- Strong organization
- Schedule management
- Docket management
- Teamwork and collaboration
- Multitasking Abilities
Timeline
Docket Clerk Technician II
Colorado Office of Administrative Courts
02.2025 - Current
Administrative Assistant
Colorado Office of Administrative Courts
04.2024 - 02.2025
Shipping Employee
UCCS Bookstore
08.2021 - 05.2023
Summer Internship, 10 Force Support Squadron
U.S. Air Force Academy
06.2016 - 09.2019
Bachelor of Arts - Sociology
University of Colorado