Dalilah Ortega
Thornton
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Hardworking and passionate job seeker with strong organizational skills and ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sugarista
SugaringNYC
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated excellent problem-solving skills in addressing unique client concerns or issues, resulting in satisfactory resolutions and positive customer feedback.
- Maintained a clean and sanitized workstation, adhering to strict hygiene standards for client safety.
- Streamlined appointment scheduling process by implementing an online booking system that improved customer convenience.
Server
Outback
11.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
head cashier/ current cashier
Lowes
12.2020 - 05.2023
- Head cashiers have to communicate with their cashiers for their schedules on a daily basis and where to go in addition to monitoring every register and everything going on around to make sure it is all running smoothly
- Managers and head cashiers have close to the same duties as when it comes to tending to the customer
- A leadership position to solve many problems all around the store and knowing completely how the whole store runs and every department
Education
License -
Avalon Institute
02.2023
High school diploma -
Brighton High School
05.2021
Skills
- Communication skills
- Teamwork and collaboration
- Customer service
- Leadership
- Problem solving
- Organizational skills
- Bilingual
- Creative thinking
- Waxing
- Brow/lash tinting
- Makeup application
- Facials
- Body treatments
Certification
Licensed esthetician, 04/01/23
Timeline
Sugarista
SugaringNYC
05.2023 - Current
Server
Outback
11.2022 - Current
head cashier/ current cashier
Lowes
12.2020 - 05.2023
High school diploma -
Brighton High School
Licensed esthetician, 04/01/23
License -
Avalon Institute
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