Dalila Rubio
Erie
Summary
Dynamic sales associate with proven expertise at Daves Hot Chicken, excelling in customer service and cash handling. Recognized for fostering strong customer relationships and enhancing shopping experiences through effective teamwork and problem-solving. Adept at managing high-stress situations while maintaining an organized sales floor, ensuring customer satisfaction and repeat business.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Daves Hot Chicken
02.2025 - 07.2025
- Collaborated with team members to ensure merchandise displays were attractive and well-stocked.
- Addressed customer inquiries and resolved issues to foster positive relationships and repeat business.
- Adapted quickly to changing priorities during peak hours, ensuring smooth operations and customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Floor Associate
Michaels Arts and Crafts
09.2023 - 05.2024
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Organized merchandise displays to maintain an appealing sales floor environment.
- Processed transactions accurately and efficiently at point-of-sale systems.
- Collaborated with team members to restock shelves and ensure inventory availability.
- Maintained cleanliness and orderliness of sales floor to promote a safe shopping atmosphere.
- Engaged in continuous learning of product knowledge to better assist customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Associate of Science - Nursing
Front Range Community College
Westminster, CO05-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Money handling
Certification
- CNA - Certified Nurse Assistant
- CMAA - Certified Medical Administrative Assistant
- First Aid/CPR Certified
Timeline
Sales Associate
Daves Hot Chicken
02.2025 - 07.2025
Sales Floor Associate
Michaels Arts and Crafts
09.2023 - 05.2024
Associate of Science - Nursing
Front Range Community College
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