Summary
Overview
Work History
Education
Skills
Certification
Qualifications
Timeline
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Dale Heye

Castle Rock

Summary

Seeking a position as a Remote or Field Property Damage Adjuster

Results-driven insurance professional with extensive experience in property damage assessment and claim resolution. Proven ability to conduct comprehensive investigations and negotiate settlements effectively. Renowned for strong teamwork, adaptability, and delivering consistent results.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Property Damage Adjuster

Geico
10.2018 - 08.2025
  • Property Damage Adjuster Field and Remote including Autos, Motorcycles, and RV's
  • Verifying claims, coverage and reviewing /writing repair estimates.
  • Communicating claim info and answering questions concerning claims from customers and repair shops
  • Issuing payments to owners and repair shops
  • ICAR Platinum Certification Auto Physical Damage Appraiser

Scanner One
04.2007 - 10.2018
  • Responsibilities included installation, maintenance, troubleshooting and repair of various image and OCR scanners and associated peripherals including PC’s and printers.
  • Provided operator training on larger systems.
  • Maintained excellent customer relations with clients.

F&L Office Systems
07.2005 - 04.2007
  • Followed up on all outstanding service requests.
  • Referred to blueprints, repair manuals and parts catalogs to diagnose and repair office equipment.
  • Installed and maintained software and equipment.

Education

High School Diploma -

Arapahoe High School
Littleton, CO

Skills

  • Claims investigation
  • Estimating repair costs
  • Teamwork and collaboration
  • Customer service
  • Property inspection
  • Microsoft Office Suite
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Critical thinking

Certification

ICar Platinum Auto Damage Appraiser Certification

Qualifications

  • 7 years experience as an Auto Damage Adjuster
  • 11 years experience Service Manager for Office Document Management Company assisting customers and field technicians with technical phone support, troubleshooting, Repair and installation of Document scanning software and hardware
  • 10 years experience as Field Service Technician troubleshooting and repairs maintenance of office equipment
  • Excellent problem solving, customer service and communication skills
  • Professional attitude
  • Experienced with Microsoft Office/Outlook/Excel

Timeline

Property Damage Adjuster

Geico
10.2018 - 08.2025

Scanner One
04.2007 - 10.2018

F&L Office Systems
07.2005 - 04.2007

High School Diploma -

Arapahoe High School

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Dale Heye