Dalayna Montelongo
Colorado Springs
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Recognized track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
19
19
years of professional experience
Work History
General Manager
On The Boarder
Colorado Springs
08.2025 - Current
- Managed daily restaurant operations to ensure efficient service delivery.
- Trained and supervised staff to maintain high service standards.
- Enforced health and safety regulations in food handling practices.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
General Manager
Bad Daddy's Burger Bar
Colorado Springs
04.2019 - 07.2025
- Coordinated inventory management and supply ordering processes.
- Enforced health and safety regulations in food handling practices.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Implemented staff schedules to optimize workforce efficiency.
- Managed daily restaurant operations to ensure efficient service delivery.
Assistant Manager
Chilis's Bar and Grill
Colorado Springs
06.2018 - 04.2019
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Collaborated with management on promotional events and marketing initiatives.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Assistant Manager
Chilis's Bar and Grill
Beaumont
09.2007 - 06.2018
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Education
Associate of Science - Computer Information Support Specialist
CEI College
Anaheim, CASkills
- Restaurant operations
- Service Quality Improvement
- Salary Structure/Compensation Analysis
- Advertising and Marketing
- Staff training and development
- Labor Cost Controls
- Staff supervision
- Expense Control
- Loss Prevention
- Sales
- Vendor Sourcing
- Customer Retention
- Performance Evaluations
- Interpersonal Skills
- Team Player
Timeline
General Manager
On The Boarder
08.2025 - Current
General Manager
Bad Daddy's Burger Bar
04.2019 - 07.2025
Assistant Manager
Chilis's Bar and Grill
06.2018 - 04.2019
Assistant Manager
Chilis's Bar and Grill
09.2007 - 06.2018
Associate of Science - Computer Information Support Specialist
CEI College