Dakota Pruitt
Pagosa Springs
Summary
Dynamic and results-oriented professional with extensive experience in customer service and housekeeping management, notably with Mastercorp Resort Housekeeping Services. Positive, upbeat personality with knack for teamwork and efficiency in fast-paced environments. Knowledge of kitchen safety and sanitation standards and adept at basic food preparation and customer service. Focused on contributing to well-organized kitchen and delivering high-quality meals.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
01.2025 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Housekeeping Supervisor
Mastercorp Resort Housekeeping Services
01.2022 - 06.2022
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
Hostess/Server
The Lost Cajun
10.2023 - 01.2025
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Completed daily side work and opening and closing duties without fail.
Receptionist/Social Media Manager
The Law Firm of Tangi Carter & Associates
02.2023 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
High School Diploma - High School Diploma
GOAL Academy
Pagosa Springs, CO06.2020
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Time management
- Strong work ethic
- Cash handling
- Point of sale operation
Timeline
Sandwich Artist
SUBWAY®Restaurants
01.2025 - Current
Hostess/Server
The Lost Cajun
10.2023 - 01.2025
Receptionist/Social Media Manager
The Law Firm of Tangi Carter & Associates
02.2023 - 12.2023
Housekeeping Supervisor
Mastercorp Resort Housekeeping Services
01.2022 - 06.2022
High School Diploma - High School Diploma
GOAL Academy
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