Resume Test
Mississauga,ON
Summary
Outgoing Bartender/Server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Kelsey’s
Mississauga, ON
09.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prepared new garnishes, juices and other perishables daily.
- Used POS system to input orders, create checks and issue receipts.
Server Shift Leader
La Vecchia
Toronto, ON
03.2023 - 09.2023
- Serve food and beverages in a timely and efficient manner, adhering to established service standards
- Monitor guests' dining experiences and respond promptly to any issues or concerns
- Clear tables and reset them for the next guests
- Trained and acclimated new servers to restaurant's culture and operations.
Bartender/Server
Warehouse
Toronto, ON
04.2022 - 03.2023
- Offered superb service to vast clientele on the fly.
- Filled multiple different roles when needed during tough times.
- Trained and educated future staff on service and menu items.
Bartender Supervisor
Milestones
Toronto, ON
10.2021 - 04.2022
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Trained new bartenders on drink preparation and upselling techniques.
Bartender
St Louis Bar and Grill
Toronto, Ontario
07.2020 - 11.2020
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
Server
Montanas
Oshawa, ON
12.2019 - 03.2020
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Bartender/Server
St. Louis Bar & Grill
Oshawa, ON
06.2019 - 12.2019
- Processed transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
Server
Café 1809
Glen Waverley, VIC
04.2019 - 05.2019
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerance
- Restocked non-perishables and other items, including condiments and napkins from inventory to keep pantry well-supplied
Bartender/Social Media Representative
Mr Roboto's
Newtown, NSW
09.2018 - 04.2019
- Promoted products to customers to enhance bill totals with high-profit items
- Planned and updated menus to capitalize on changing trends in customer preferences
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Aligned all visual design and brand messaging elements to ensure consistency across digital advertising and marketing platforms
Server
Hooters
Toronto, ON
10.2017 - 08.2018
- Upheld high standards of professionalism in high-stress environments.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Education
Comprehensive Makeup Artist Certificate - Make-Up
George Brown College St. James Campus
Toronto, ON2018
High School Diploma -
Courtice Secondary School
Courtice, ON2016
Skills
- Strong communication skills
- Self-motivated
- Outstanding client care
- Superior attention to detail
- Issue and conflict resolution
- Brand management
- Staff development
- Cash handling accuracy
- Team player mentality
References
- Melissa Hanlon, Manager, Cafe 1809, 61 413 210 190
- Tanya Robinson, Manager, Hooters Toronto, 1 647 205 3159
Certification
- Smart Serve
- CPR
Timeline
Bartender
Kelsey’s
09.2023 - Current
Server Shift Leader
La Vecchia
03.2023 - 09.2023
Bartender/Server
Warehouse
04.2022 - 03.2023
Bartender Supervisor
Milestones
10.2021 - 04.2022
Bartender
St Louis Bar and Grill
07.2020 - 11.2020
Server
Montanas
12.2019 - 03.2020
Bartender/Server
St. Louis Bar & Grill
06.2019 - 12.2019
Server
Café 1809
04.2019 - 05.2019
Bartender/Social Media Representative
Mr Roboto's
09.2018 - 04.2019
Server
Hooters
10.2017 - 08.2018
Comprehensive Makeup Artist Certificate - Make-Up
George Brown College St. James Campus
High School Diploma -
Courtice Secondary School
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