Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daizy Guerrero

Lakewood

Summary

Dynamic team leader known for empowering team members and resolving conflicts effectively. Committed to driving customer satisfaction through attention to detail and quality assurance practices, ready to enhance operational performance. Detail-oriented professional skilled in problem-solving and effective customer service. Experienced in managing cash operations and conducting quality assurance, ensuring exceptional customer experiences while supporting team development and retention.

Overview

2
2
years of professional experience

Work History

Team Leader

Walmart
Denver
11.2023 - Current
  • Motivated and empowered team members to build customer satisfaction and loyalty, to support retention and growth.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Managed cash drawer and maintained accurate balance throughout the day.
  • Handled cash deposits and prepared bank deposits for end-of-day processing.

Education

High School Diploma -

DSST: College View Hs
Denver, CO
05-2022

Skills

  • Time management
  • Sales strategies
  • Customer service
  • Team building
  • Quality assurance
  • Cash management
  • Complaint resolution
  • Employee training

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Team Leader

Walmart
11.2023 - Current

High School Diploma -

DSST: College View Hs

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Daizy Guerrero