Daesha Acevedo

• Developed training programs for new sales associates to enhance product knowledge and customer service skills.
• Implemented visual merchandising strategies to increase in-store product visibility and customer engagement.
• Analyzed sales data to identify trends, informing inventory management and promotional strategies.
• Led team meetings to communicate performance goals and foster a collaborative team environment.

• GX role encompasses effective communication abilities, a compassionate disposition, and a keen sense of awareness while engaging with and aiding guests who seek assistance through various communication channels, including phone calls, messaging, and emails.
• Key Responsibilities:
• Deliver an outstanding customer experience by demonstrating authentic kindness and professionalism, delighting guests with exceptional service throughout the evaluation and booking process
• Oversaw customer relations and service through daily communication via phone calls and emails, consistently exceeding performance targets.
• Delivered outstanding customer experiences by demonstrating kindness and professionalism, delighting guests during evaluation and booking processes.
• Effectively manage a high influx of incoming requests through diverse communication channels on a daily basis
• Maintained records of exceeding customer satisfaction and quality assurance standards.
• Enhance team goals in a dynamic work environment by displaying adaptability to new responsibilities and providing training support
• Acquire the ability to multitask and seamlessly switch between various software programs and interfaces throughout the workday

• Essential in providing support and assistance to customers while representing the company’s brand and values
• Key Responsibilities:
• Delivered exceptional customer service by listening to client concerns, addressing questions, and creating a positive experience
• Responded to customer inquiries with accurate information about products, services, policies, and procedures to enhance customer understanding
• Resolved customer concerns and complaints promptly, finding solutions that satisfied customers while adhering to company policies
• Maintain a thorough understanding of the company's products or services to provide informed responses to customer questions and concerns
• Supervised and trained new hires to help them stay updated on product and process changes and best practices in customer service

• Delivered medical and non-medical care to individuals in their homes, ensuring comfort and support for various medical conditions
• Key Responsibilities:
• Coordinated care by effectively communicating with patients, families, and healthcare team members to provide holistic support
• Offered emotional support and companionship to patients, enhancing their overall well-being
• Maintain accurate and up-to-date patient records, including care plans, progress notes, and medication logs
• Completed CPR certification training to ensure preparedness for emergency situations.

• Greeted customers warmly, processed orders accurately, and ensured excellent service throughout their visit
• Handle multiple tasks simultaneously, such as taking orders, preparing food, and serving customers, while maintaining speed and accuracy
• Operated cash register, handled customer payments, provided accurate change, and maintained cleanliness and balance of cash drawers
• Operate the cash register, handle payments from customers, and provide accurate change. Maintain cash register cleanliness and balance cash drawers
• Work as part of a team, coordinating tasks with fellow crew members and kitchen staff to ensure efficient service and order accuracy
• Maintain a clean and sanitized work area, including the kitchen, dining area, and restrooms. Follow cleaning protocols and guidelines
• Managed multiple tasks, including taking orders, preparing food, and serving customers, while ensuring speed and accuracy

High school Diploma in progress.