Alix Mathews

• Assist in planning, coordinating, and executing admissions events, including Campus Tours, Explore CU Boulder, Admitted Buff Days and Admitted Student Day.
• Prepare event materials, manage contracts, and oversee day-of operations to ensure successful execution.
• Use Slate CRM to manage guest inquiries, registrations, and waitlists, ensuring timely and accurate responses.
• Provide exceptional customer service to prospective students, families, and guests, acting as a first point of contact for admissions-related inquiries.
• Collaborate with the team on administrative tasks and special projects while maintaining high standards of communication and organization.
• Conduct occasional VIP tours to esteemed visitors

- Progress my understanding of MRI research studies and protocols through shadowing and completing training modules - Collaborate with the other INCterns to complete monthly intern projects - Independently run scans alongside certified MRI technicians: includes direct contact with research participants, setting up tasks on various computers and interfaces, actively collecting and saving real time data, and troubleshooting technology errors

- Serve as a primary point of contact for up to three other interns, taking on a team lead role

• Lead engaging and informative campus tours for prospective students and their families, providing an exceptional introduction to the university.
• Collaborate closely with the Executive Team and Advisors to implement improvements that enhance team performance and organization.
• Act as team lead and primary point of contact for a cohort of student ambassadors, facilitating communication and cohesion.
• Contribute as an active member of both the Recruitment and Social Media Committees, supporting strategic outreach and engagement efforts.

• Led and trained a team of staff, ensuring smooth operations and adherence to company standards.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Managed inventory, processed invoices and cash deposits, and maintained a welcoming atmosphere for customers.
• Operated the shop’s truck, delivering products to events on time and efficiently serving customers.
• Gained experience working at multiple locations and trained new employees on policies and procedures.

• Delivered exceptional customer service to golf course visitors, ensuring a positive experience and addressing inquiries.
• Managed tee time reservations and coordinated with staff to optimize scheduling and accommodate special requests.
• Oversaw daily pro shop operations, including opening/closing procedures and processing transactions via POS systems.
• Assisted with golf cart maintenance and organization, ensuring readiness for events.
• Provided caddy support for junior tournaments, offering guidance and ensuring smooth play for young golfers.