Cynthia schwartz
Golden
Summary
Dedicated professional with strong customer service skills, ensuring satisfaction and reliability. Experienced in appointment scheduling and data entry, demonstrating attention to detail and effective communication.
Overview
2
2
years of professional experience
Work History
csp
h&R Block
wheatridge
01.2017 - 04.2019
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
High School Diploma -
Arvada Sr High School
Arvada Co05-1972
Skills
- Appointment scheduling
- Communication skills
- Time management
- Attention to detail
- Active listening
- Data entry
- Reception area management
Timeline
csp
h&R Block
01.2017 - 04.2019
High School Diploma -
Arvada Sr High School