Cynthia Rains
La Junta
Summary
Experienced discharge planner with a strong background in interdisciplinary collaboration and trauma-informed care. Successfully coordinated discharge plans that improved housing stability and patient satisfaction, fostering relationships with clients and community resources.
Compassionate [Job Title] with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.
Overview
12
12
years of professional experience
Work History
Discharge Planner
Colorado Coalition for the Homeless
11.2014 - Current
- Coordinated discharge plans for individuals transitioning from homelessness to stable housing.
- Facilitated communication between clients, case managers, and community resources to ensure continuity of care.
- Trained new staff on discharge planning protocols and client engagement techniques.
- Analyzed client needs to identify barriers to housing stability and recommend tailored interventions.
- Improved patient satisfaction by carefully evaluating their needs and developing personalized discharge plans.
- Coordinated travel arrangements and contacted family with travel information.
- Promoted a patient-centered approach to discharge planning, incorporating individual preferences and needs into the development of tailored care plans.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Education
Bachelor of Arts - Social Work
Bethay College
Lindsborg, KS12-1991
Associate of Arts - Liberal Arts
Otero Junior College
La Junta, CO05-1989
Skills
- Community resources
- Discharge planning
- Staff assistance
- Interdisciplinary collaboration
- Discharge scheduling
- Trauma-informed care
- Teamwork and collaboration
- Certified in CPR/AED
- Patient confidentiality
- Relationship building
Affiliations
Member of PEO Chapter GM since 1990
Member of the United Methodist Church of La Junta Choir
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Discharge Planner
Colorado Coalition for the Homeless
11.2014 - Current
Bachelor of Arts - Social Work
Bethay College
Associate of Arts - Liberal Arts
Otero Junior College