CYNTHIA LOZANO
Aurora
Summary
Healthcare professional prepared for this role, bringing valuable experience in clinical settings. Known for improving patient care processes and supporting medical staff effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Proficient in patient communication and medical procedures.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Summit Primary Care
09.2019 - Current
- Supervised daily operations of medical assistant team, ensuring efficient patient flow and service delivery.
- Trained and mentored new staff on best practices in patient care and administrative procedures.
- Implemented electronic health record (EHR) systems to enhance data accuracy and accessibility.
- Coordinated patient scheduling, optimizing appointment availability and minimizing wait times.
- Assisted physicians with patient examinations, facilitating smooth workflows during procedures.
- Assisted physicians and nurses with clinical procedures following safe practices.
Shift Leader
MAD Greens
06.2019 - Current
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Conducted performance evaluations, providing constructive feedback to improve team output.
- Led shift meetings to communicate goals, expectations, and updates to team members.
Education
Medical Assistant
Pima Medical Institute
Aurora, CO09-2019
Skills
- HIPAA compliance
- Clinical leadership
- Insurance verification and billing
- Scheduling and appointment management
- Medical office administration
- Phlebotomy expertise
- Treatment monitoring
- CPR
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Medical Assistant
Summit Primary Care
09.2019 - Current
Shift Leader
MAD Greens
06.2019 - Current
Medical Assistant
Pima Medical Institute