Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cyndi Rickwalt

Pueblo West

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

21
21
years of professional experience

Work History

Sales Associate

Loaf N Jug
04.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Lowes Home Improvment
06.2022 - 09.2024
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Enhanced customer loyalty by participating in rewards program enrollment.

Dietary Aide

Vibra Rehabilitation Hospital
06.2021 - 07.2022
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Resource Manager

St. Mary Corwin Hospital
04.2019 - 04.2021
  • Followed all food safety regulations while preparing meals for patients.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
  • Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
  • Prepared special dietary meals to meet individual patient needs, promoting better health outcomes.

Shift Manager, Server, Bartender, Trainer, Cater

Ruby Tuesday Restaurant
06.2015 - 03.2019
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Shift Lead, Cook, Server

Cracker Barrel Restaurant
06.2008 - 07.2015
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Server, Assistant Manager and Gm

Village Inn Pancake House
05.2004 - 04.2008
  • Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
  • Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
  • Facilitated pre-shift meetings to communicate menu changes, specials, or other pertinent information to the server team effectively.
  • Coordinated shift schedules to optimize staffing levels during peak hours while minimizing labor costs.
  • Managed inventory to minimize waste and ensure availability of necessary supplies for daily operations.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Education

General Studies

Canon City High School
Cañon City, CO
05-1985

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Cash handling
  • Point of sale operation
  • Order processing
  • Inventory control
  • Stocking and receiving

Timeline

Sales Associate

Loaf N Jug
04.2025 - Current

Cashier

Lowes Home Improvment
06.2022 - 09.2024

Dietary Aide

Vibra Rehabilitation Hospital
06.2021 - 07.2022

Resource Manager

St. Mary Corwin Hospital
04.2019 - 04.2021

Shift Manager, Server, Bartender, Trainer, Cater

Ruby Tuesday Restaurant
06.2015 - 03.2019

Shift Lead, Cook, Server

Cracker Barrel Restaurant
06.2008 - 07.2015

Server, Assistant Manager and Gm

Village Inn Pancake House
05.2004 - 04.2008

General Studies

Canon City High School

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Cyndi Rickwalt