- I participate in various sports activities for physical activity, camaraderie, and personal growth, including CrossFit, calisthenics, weightlifting, and yoga
- Hiking & Outdoor Recreation
Cyan Oakleaf
Arvada
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and maintaining efficiency in the workplace. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
06.2024 - Current
- Crafted high-quality beverages following standardized recipes to ensure consistent taste and presentation.
- Provided exceptional customer service by engaging with customers and addressing their needs promptly.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Resolved customer complaints effectively, ensuring satisfaction and fostering repeat business.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Collaborated with team members to streamline workflows during peak hours, enhancing efficiency.
Team Lead
Panera Bread
07.2021 - 02.2023
- Supervised daily operations, ensuring adherence to company standards and quality control measures.
- Trained and mentored team members on efficient service practices and customer engagement techniques.
- Implemented workflow improvements that enhanced team productivity and reduced service times.
- Resolved customer concerns promptly, fostering positive relationships and enhancing overall satisfaction.
- Assisted in onboarding new employees, providing guidance on operational procedures and expectations.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Education
Bachelor of Arts - Philosophy & Economics
University of Colorado Boulder
Boulder, CO01-2029
High School Diploma -
Pomona High School
Arvada, CO05-2023
Certification of Completion - College Credit - Forensic Science
Warren Tech
Arvada, CO05-2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Problem-solving
- Team leadership
- Order taking
- Adaptive and creative
- POS systems
- Menu memorization
- Professional demeanor
- New hire training
- Conflict mediation
Interests
Timeline
Barista
Starbucks
06.2024 - Current
Team Lead
Panera Bread
07.2021 - 02.2023
Bachelor of Arts - Philosophy & Economics
University of Colorado Boulder
High School Diploma -
Pomona High School
Certification of Completion - College Credit - Forensic Science
Warren Tech