Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Crystal Gibson

Peyton

Summary

Dynamic Licensed Insurance Producer with a proven track record at Meg Ryan State Farm, excelling in sales strategies and client retention. Leveraging strong negotiation and attention to detail, consistently surpassed sales targets while enhancing customer satisfaction. Skilled in new policy quotations and adept at networking to expand clientele.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Licensed Insurance Producer

Meg Ryan State Farm
Sanford
02.2021 - Current
  • Coordinated team meetings for reviewing business outcomes and articulating new and ongoing priorities.
  • Conducted comprehensive needs analysis to offer appropriate insurance products, including life, health, and property insurance.
  • Developed and executed effective sales strategies to meet and exceed monthly sales targets.
  • Sought out new clients and developed clientele by networking to find new customers.
  • Exceeded assigned sales and retention targets each quarter by upselling insurance products.
  • Tackled and addressed client inquiries and concerns swiftly, maintaining high standards of client satisfaction.
  • Developed and implemented successful sales strategies to increase customer base.

Licensed Insurance Producer

Jonna Wooten State Farm
Vienna
02.2020 - 02.2021
  • Coordinated with insurance agents and underwriters to facilitate policy adjustments.
  • Served as subject matter expert for non-standard coverage questions, property damage, and collision.
  • Assisted claimants, providers and clients with problems or questions regarding claims.
  • Maximized sales by upselling products to current policyholders and new prospects

Insurance Customer Service Representative

Stuart Dong State Farm
Pacific Grove
08.2018 - 02.2020
  • Handled modification and updating of policies.
  • Reviewed insurance policies for accuracy prior to issuing them to customers.
  • Collected payments, processed receipts and informed policyholders of outstanding balances.
  • Prepared and reviewed insurance-claim forms and related documents for completeness.
  • Managed high-volume inbound and outbound calls to address customer inquiries and claims.

Regional Sales Manager

Prime Care Medical Supplies
Wells
02.2011 - 06.2018
  • Executed strategies enhancing visibility of company products within healthcare facilities.
  • Provided product demonstrations to customers and healthcare professionals.
  • Identified customer needs and recommended appropriate durable medical equipment solutions.
  • Conducted safety inspections on all oxygen systems and components to ensure proper functioning.
  • Monitored inventory levels of oxygen tanks, accessories, and related products for replenishment purposes.

Education

High School Diploma -

Sanford High School
Sanford
06-2003

Skills

  • Verbal and written communication
  • Time management abilities
  • Strong negotiation
  • New policy quotations
  • Multitasking capacity
  • Attention to detail
  • Product knowledge
  • Networking skills

Certification

  • Maine Resident Producer License P&C and Life & Health
  • New Hampshire Non-Resident Producer License P&C and Life & Health

References

References available upon request.

Timeline

Licensed Insurance Producer

Meg Ryan State Farm
02.2021 - Current

Licensed Insurance Producer

Jonna Wooten State Farm
02.2020 - 02.2021

Insurance Customer Service Representative

Stuart Dong State Farm
08.2018 - 02.2020

Regional Sales Manager

Prime Care Medical Supplies
02.2011 - 06.2018

High School Diploma -

Sanford High School

Similar Profiles

CREATE PROFILE
Crystal Gibson