Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Crystal Franco

Evans,CO

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

10
10
years of professional experience

Work History

Server

The Taco Stop
05.2022 - 08.2024
  • Handled 10 to15 tables daily
  • Greeted guests
  • Took food and drink orders
  • Prepared orders
  • Served meals
  • Checked on guests frequently

Crew Member

Qdoba Mexican Grill
05.2018 - 12.2019
  • Thrived under pressure
  • Ensured clients were satisfied with their service
  • Took food orders
  • Ensured orders were prepared correctly
  • Maintained knowledge of store return and payment policies
  • Washed dishes
  • Maintained a clean and organized restaurant
  • Stocked dining area
  • Ensured safety and well being of the customers
  • Answered telephone
  • Provided exceptional customer service by efficiently managing orders and addressing customer inquiries.

Manager

Metro PCS T-Mobile
08.2014 - 01.2017
  • Directly involved in resolving customer issues.
  • Shared best practices techniques with teammates to increase team performance.
  • Created and altered customer accounts upon request.
  • Cash handling associated with customer payments.
  • Cash handling associated with closing shift requirements.
  • Completed paperwork associated with store management.
  • Obtained independence and leadership skills.
  • Led team in achieving sales targets through effective training and mentorship.

Education

Ged -

Pueblo Community College
Pueblo, CO

Skills

  • Busser
  • Communication skills
  • Spanish
  • Serving Experience
  • Front Desk
  • Food Service
  • Bilingual
  • Kitchen Experience
  • Host
  • Bilingual- spanish
  • Food Preparation
  • Store Management Experience
  • English
  • Hostess

Additional Information

  • Ability to speak both English and Spanish
  • Six years working in diverse environments
  • More than one year in customer service environments
  • Three summers in food services
  • Devoted and passionate about employer success

Languages

Spanish
Native or Bilingual

Timeline

Server

The Taco Stop
05.2022 - 08.2024

Crew Member

Qdoba Mexican Grill
05.2018 - 12.2019

Manager

Metro PCS T-Mobile
08.2014 - 01.2017

Ged -

Pueblo Community College

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Crystal Franco