Summary
Overview
Work History
Skills
Timeline
Generic
Cristy Daniels

Cristy Daniels

Summary

Motivated merchandising manager with a strong background in overseeing daily operations, planning merchandise purchases, and promoting long-term success. Skilled in developing techniques to increase profits through effective inventory management. Confident in leading and coaching a team to achieve goals. Committed to maintaining high display standards and ensuring customer satisfaction by promptly resolving any complaints to complete satisfaction. Open to change in order to succeed, Attentive and coachable.

Overview

8
8
years of professional experience

Work History

Merchandising Manager

13th Floor Haunted House
08.2022 - Current
  • Analyze trends and conduct research to determine seasonal merchandise direction.
  • Implement innovative visual displays that capture attention and boosted sales significantly.
  • Monitor stock levels and product sales to determine purchasing needs.
  • Optimize store layouts for maximum efficiency, enhancing the shopping experience for customers.
  • Design displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Maintain point of sale system by inputting accurate inventory information.
  • Oversee inventory management, ensuring accurate stock levels.
  • Train new employees in merchandising techniques, elevating overall team performance and consistency.

Server/Bartender

Bubba's 33
07.2022 - 08.2024


  • Worked well in a team setting, providing support and guidance.
  • Adhered to bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during special events, nights, and weekends.

Retail Sales Manager

Ulta Beauty
09.2020 - 06.2022
  • Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
  • Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
  • Evaluated employee performance regularly, conducting periodic reviews and providing constructive feedback to encourage growth and improvement in meeting goals.
  • Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.

Server

Racine's
07.2019 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Addressed customer complaints or concerns professionally, ensuring quick resolution and maintaining positive relationships.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Checked guests' identification before serving alcoholic beverages.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Server/Bartender

Downtown Denver Aquarium
03.2017 - 07.2019
  • Answered customers' questions, recommended items, and recorded order information.
  • Monitored guests for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Processed orders and sent to kitchen employees for preparation.
  • Followed proper food handling procedures and safety guidelines for the well-being of guests and team members.
  • Checked guests' identification before serving alcoholic beverages.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.

Skills

  • Customer service
  • Hospitality
  • Team leadership
  • Guest experience
  • Organization
  • Listening
  • Problem solving
  • Multitasking
  • Prioritization
  • Stock management
  • Staff training
  • Cash handling

Timeline

Merchandising Manager

13th Floor Haunted House
08.2022 - Current

Server/Bartender

Bubba's 33
07.2022 - 08.2024

Retail Sales Manager

Ulta Beauty
09.2020 - 06.2022

Server

Racine's
07.2019 - 03.2020

Server/Bartender

Downtown Denver Aquarium
03.2017 - 07.2019
Cristy Daniels