Dedicated Food Service manager with expertise in enhancing customer service and food quality. Known for implementing efficient processes that improve dining satisfaction and operational performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sous Chef
Eurest Usa
09.2024 - Current
Deliver hospitality service and food that is high-quality and consistent to the companies programs.
Train team members is food quality as well as front of the house operations.
Adhere to product order guides, made sure to keep an adequate inventory of food and supplies.
Assisted in menu planning and development, focusing on seasonal ingredients and customer preferences.
Collaborated with kitchen staff to streamline food preparation processes, improving efficiency.
Trained new kitchen team members on cooking techniques and kitchen operations.
Assisted in budget planning and cost management efforts, helping the establishment maintain profitability without sacrificing quality or service standards.
Dining Room Supervisor
MBK Senior Living
06.2022 - 09.2024
Supervised daily dining room operations to ensure high-quality service and resident satisfaction.
Trained and mentored staff on best practices for food service and sanitation standards.
Coordinated meal service schedules to optimize workflow and enhance dining experience.
Implemented process improvements that streamlined operations and increased efficiency in service delivery.
Collaborated with kitchen staff to ensure timely and accurate food preparation and presentation.
Trained, managed and scheduled dining staff, distributing hours, and assignments to leverage strengths of individual team members.
Lead Cook
McKenzie Place
03.2020 - 05.2022
Supervised kitchen staff, ensuring efficient meal preparation and adherence to safety protocols.
Developed weekly menus, incorporating seasonal ingredients to enhance dining experience.
Trained new cooks on food handling procedures and cooking techniques for consistency.
Implemented inventory management system, reducing waste and optimizing supply usage.
Collaborated with dietary staff to accommodate resident preferences and nutritional needs.
Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
Chef De Cuisine
Morrison Living
10.2015 - 02.2020
Directed kitchen operations, ensuring seamless food preparation and service delivery.
Developed seasonal menus, incorporating local ingredients to enhance culinary offerings.
Trained and mentored culinary staff, fostering skill development and teamwork.
Implemented quality control measures, maintaining high standards of food safety and hygiene.
Oversaw inventory management, ensuring optimal stock levels and minimizing shortages or overages.
Collaborated with front-of-house staff to ensure seamless service and exceptional dining experiences for all customers.
Hired, managed, and trained kitchen staff as well as front of the house
Education
Associate of Occupational Studies - Hospitality And Restaurant Operations Managment
Auguste Escoffier School of Culinary Arts
Boulder, CO
07-2025
Associate of Arts - Culinary Arts
The Art Institute of Las Vegas
Henderson, NV
11-2006
Skills
Team leadership
POS Systems
Food safety
Inventory management
Customer service
Mentoring and coaching
Staff training
Cost control
Employee scheduling
Food Cost Analysis
Vendor relationship management
Certification
Licensed Servesafe management certification -
Languages
Spanish
Native or Bilingual
Timeline
Sous Chef
Eurest Usa
09.2024 - Current
Dining Room Supervisor
MBK Senior Living
06.2022 - 09.2024
Lead Cook
McKenzie Place
03.2020 - 05.2022
Chef De Cuisine
Morrison Living
10.2015 - 02.2020
Associate of Occupational Studies - Hospitality And Restaurant Operations Managment