JavaScript,PHP,C,Python
Cristopher Benavides Ramirez
Programmer
Bogotá
Summary
During my career as a sales agent and later as an accounting assistant, I managed to advance from the sales process to broader responsibilities, including quality control of internal data in the accounting department. This advancement was a result of my ability to deliver consistent sales results and my ability to identify potential improvements in administrative processes.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Backoffice
Teleperformance S.A.S (Servihabitat - Ecofin)
11.2022 - 3 2024
- Managed and resolved customer inquiries through multiple channels, maintaining a high level of satisfaction.
- I registered and followed up on incidents in the CRM system, coordinating with other departments for efficient solutions.
- Reviewed and recorded invoices and receipts in the accounting system, ensuring accuracy in records.
- Performed monthly bank reconciliations and prepared periodic accounting reports for management.
- I managed accounts payable and receivable, applying payments correctly and following up on pending collections.
- Assisted in internal and external audits, ensuring compliance with accounting and regulatory policies.
- Excellent communication skills, both verbal and written.
Sales Agent
Teleperformance S.A.S (Iberdrola)
04.2022 - 10.2022
- Making outgoing calls to potential clients to offer electricity and gas services.
- Recording and tracking of calls in the CRM system
- Presentation of benefits, rates and service plans during calls
- Compliance with sales objectives and performance metrics established by the company
- Handling objections and closing sales by telephone.
Sales Agent
Certicámara S.A
12.2021 - 03.2022
- Commercial agent in the digital signature area
- Presentation of digital signature products and services to clients
- Negotiation and closing of contracts with private and public entities
- Follow-up with clients to guarantee satisfaction and renewal of services.
Education
Software Programming Technician - Computer Programming
Servicio Nacional De Aprendizaje (SENA)
Bogotá, Colombia 05.2001 -
Office 315, Intensive Virtual English Course - Others
PLATZI
Bogotá, Colombia02.2024
SAP Application Course (business Management) - Management Information Systems
SAP
Bogotá, Colombia10.2023
Colegio Militar Antonio Nariño, Academic Bachelor -
CMAN
Bogotá, Colombia12.2019
Skills
- Cultural Awareness
- Clerical Support
- Troubleshooting
- Problem-Solving
- Microsoft Office
- Analytical Thinking
- Networking
- Data Entry
- Fluent in English
- Data Collection
- Training development aptitude
References
- Luis Alfonso Benavides Español, Hair Technician, 3118485524
- Sandra Patricia Elles, Accountant, 3154113209
- Giovanni Blanco Quiñonez, Sociologist, 3504467176
Software
Timeline
Backoffice
Teleperformance S.A.S (Servihabitat - Ecofin)
11.2022 - 3 2024
Sales Agent
Teleperformance S.A.S (Iberdrola)
04.2022 - 10.2022
Sales Agent
Certicámara S.A
12.2021 - 03.2022
Software Programming Technician - Computer Programming
Servicio Nacional De Aprendizaje (SENA)
05.2001 -
Office 315, Intensive Virtual English Course - Others
PLATZI
SAP Application Course (business Management) - Management Information Systems
SAP
Colegio Militar Antonio Nariño, Academic Bachelor -
CMAN
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