
During my five-month tenure at Teleperformance, I worked as a dual-role agent, simultaneously handling customer service and sales strategies. Thanks to my rapid learning curve and results-oriented approach, I established myself as one of the campaign's top salespeople during my final three months, earning multiple company accolades.
I spent over three years at Sutherland, where I built strong experience in customer service and cross-selling. My focus on excellence enabled me to become the top-performing agent in the site in terms of metrics. Additionally, I worked remotely for two years, demonstrating my ability to self-manage, my resilience, and my commitment to the company's results in any environment.