Summary
Overview
Work History
Education
Skills
Pronouns
Languages
Extracurricular Activities
Interests
Timeline
Generic
Cristian Camilo Álvarez Sánchez

Cristian Camilo Álvarez Sánchez

Professional Engineer
Medellín,ANT

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

5
5
years of professional experience
7
7
years of post-secondary education

Work History

QA Analyst - CS Associate

Amazon
Medellín, Antioquia
5 2021 - 08.2024
  • Worked to ensure a positive and hassle-free customer experience
  • Helped to increase customer return rates by providing excellent customer service at all times
  • Worked to achieve high customer satisfaction rates by providing optimal customer service and creative work.
  • Reviewed performance metrics from CSAs weekly.
  • Developed corrective and preventive actions according to the registered nonconformities.
  • Championed the adoption of Agile methodologies within the QA department, promoting flexibility in response to evolving project needs.

Environmental Specialist

Fundación Oxígeno Global
06.2019 - 04.2024
  • Developed and executed initiatives to improve environmental knowledge and awareness.
  • Monitoring the adequacy of activities and projects to environmental regulations.
  • Management of wildlife conservation projects.
  • Development of responsible waste management plans.
  • Assessment of life natural resources cycle.

Environmental Professional Trainee

EAFIT University
1 2019 - 7 2019
  • Establish the execution of environmental management programs
  • Perform the required inspections and audits in accordance with the environmental management programs
  • Technically support the collection of data required to develop environmental impact studies, environmental accounting, legal records, associated quality records, 'GreenMetric' and update internal environmental sustainability indicators.

Education

Environmental Engineer - Environmental Software Modeling And Environmental Management

University of Antioquia
Medellin, Colombia
05.2011 - 05.2018

Skills

Ability to Multitask

Pronouns

(he/him)

Languages

English
Advanced
C1
Spanish
Proficient
C2
German
Elementary
A2

Extracurricular Activities

Prefect, University of Antioquia, Medellín, from 01/2011 to 01/2013

Developed activities related to the lessons at the laboratory.

Created the content for the lessons by composing slides on Microsoft PowerPoint.

Did the inventory of the laboratory.

Interests

Sports, videogames and politics

Timeline

Environmental Specialist

Fundación Oxígeno Global
06.2019 - 04.2024

Environmental Engineer - Environmental Software Modeling And Environmental Management

University of Antioquia
05.2011 - 05.2018

QA Analyst - CS Associate

Amazon
5 2021 - 08.2024

Environmental Professional Trainee

EAFIT University
1 2019 - 7 2019

Similar Profiles

CREATE PROFILE
Cristian Camilo Álvarez SánchezProfessional Engineer