With 7 years of experience in the BPO industry, I bring a well-rounded blend of management and business development skills to the table. Leading high-performing teams has sharpened my expertise in assertive communication, leadership, data analytics, and benchmarking.
I’m passionate about nurturing talent and fostering growth, driving teams to achieve their highest potential. My leadership style is rooted in collaboration, motivation, and mentorship, creating environments where individuals thrive and contribute to shared success. I prioritize clear communication to ensure alignment and foster trust among team members.
Data-driven decision-making is a cornerstone of my approach. I’m adept at analyzing complex data, identifying trends, and translating insights into strategic actions. By continually optimizing processes and benchmarking against industry standards, I strive for excellence and continuous improvement.
My experience has given me a deep understanding of global markets and the ability to navigate diverse cultural nuances. This has led to successful partnerships with clients and stakeholders. I leverage my business acumen and cross-cultural expertise to build strong relationships and seize opportunities in the global marketplace.
I’m eager to bring my skills in BPO management, leadership, data analytics, and business development to new challenges, driving growth and delivering impactful results.
Achieved consistent business growth through effective farming strategies, expanding existing client accounts and unlocking new revenue streams by identifying upselling and cross-selling opportunities (+50 headcount)
Jorge Humberto Sandoval
Economics Professional
3104625663
José González
System technologist
3105714141