Cristhian Hoyos
Summary
Strong leader and problem-solver business professional bringing 6 years of entrepreneurial experience with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing administrative and sales operations and personnel
Overview
10
10
years of professional experience
Work History
Business Owner
Beauty Journey
Santiago De Cali, Colombia
05.2017 - Current
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Developed strategic business plan, guiding company towards sustainable growth and profitability.
- Secured lucrative partnerships to expand market reach, negotiating contracts with precision and foresight.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Business Owner
Almabela Salon
Santiago De Cali, Colombia
09.2022 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Conducted market analysis to identify trends and adjust business strategies accordingly.
Financial Analyst
Banco De Occidente
Santiago De Cali, Colombia
07.2015 - 12.2017
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Streamlined financial reporting processes, significantly reducing time required for monthly close.
- Monitored the correctly functioning of each line of credit offered in the bank
- Reported and coordinated the delivery of the Annual Cost Report to each client of the bank
Education
Bachelor of Science - Economics And International Business
Icesi University
Santiago De Cali, Colombia08-2015
Skills
- Customer service
- Customer relations
- Driven and determined
- Entrepreneurial personality
- Performance improvement
- Business administration
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Business Owner
Almabela Salon
09.2022 - Current
Business Owner
Beauty Journey
05.2017 - Current
Financial Analyst
Banco De Occidente
07.2015 - 12.2017
Bachelor of Science - Economics And International Business
Icesi University