Cristal Pantoja
Denver
Summary
Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.
Hardworking commercial cleaner with several years of experience maintaining sanitary environment in commercial workplaces. Well-versed in sweeping and mopping floors, cleaning glass and maintaining restrooms. Attentive to detail in achieving clean, professional atmosphere.
Overview
13
13
years of professional experience
2011
2011
years of post-secondary education
Work History
Cleaner
Kingdom Cleans LLC
Denver
05.2023 - Current
- Maintained cleanliness of residential and commercial properties to meet company standards.
- Operated cleaning equipment including vacuums, floor scrubbers, and pressure washers.
- Followed safety protocols while handling cleaning chemicals and equipment daily.
Shipping and Receiving Clerk
MILE HIGH ORTHOTICS LAB
Denver
08.2016 - 05.2021
- Received incoming shipments and verified contents against packing lists.
- Organized inventory in designated storage areas for easy access.
- Processed outgoing orders, ensuring accurate labeling and documentation.
- Maintained cleanliness and safety standards in shipping and receiving areas.
- Monitored stock levels and reported discrepancies to management.
- Processed outbound shipments, including packing and labeling products for delivery.
- Operated computers to access information related to shipping activities.
- Maintained a clean work area by sweeping, dusting, mopping.
- Organized materials into appropriate storage areas based on product type or size.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Sales Associate
Walmart
Denver
06.2012 - 08.2014
- Assisted customers in selecting products that meet their needs.
- Maintained knowledge of current promotions and product features.
- Processed transactions accurately at the point of sale system.
- Provided exceptional customer service during high-volume shopping periods.
- Trained new staff on company policies and sales techniques.
- Monitored inventory levels and restocked shelves as needed.
- Resolved customer complaints promptly and effectively to enhance satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Certificate - Banking And Finance
Mi Casa Resource Center
02.2012 - 04.2012
Abraham Lincoln
Denver, COSkills
- Equipment operation
- Safety protocols
- Cleaning techniques
- Chemical handling
- Customer service
- Time management
- Quality control
- Team collaboration
- Problem solving
- Attention to detail
- Organizational skills
- Sanitization procedures
- Efficient cleaning techniques
- Interior and exterior cleaning
- Housekeeping
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Cleaner
Kingdom Cleans LLC
05.2023 - Current
Shipping and Receiving Clerk
MILE HIGH ORTHOTICS LAB
08.2016 - 05.2021
Sales Associate
Walmart
06.2012 - 08.2014
Certificate - Banking And Finance
Mi Casa Resource Center
02.2012 - 04.2012
Abraham Lincoln