Courtney Tobin
Pueblo
Summary
Proficient in customer service with a background in industry knowledge. Demonstrated success in addressing customer needs and improving service delivery. Prepared to join a dynamic team and contribute to overall success.
Overview
8
8
years of professional experience
Work History
Parts Manager
Gerber Collision & Glass
Pueblo
08.2022 - Current
- Managed inventory levels, ensuring essential parts remained readily available to meet service demands.
- Coordinated with suppliers to secure timely delivery of components, minimizing downtime in service operations.
- Collaborated with service teams to streamline parts distribution processes, enhancing overall workflow efficiency.
- Maintained organized records of orders, invoices, and confirmations.
- Implemented quality control procedures to uphold product standards.
- Responded promptly to emergency staffing needs and last-minute schedule changes.
- Performed administrative duties including document filing and supply ordering.
- Assisted in month-end closing activities, reconciling accounts, and generating financial reports.
Barista/Cashier
Mae's Cafe
Pueblo West
01.2021 - 04.2022
- Oversaw barista operations, ensuring high-quality beverage preparation and customer satisfaction.
- Processed cash register transactions with precision during peak hours, enhancing customer satisfaction.
- Operated espresso machines and grinders efficiently during busy service periods.
- Trained new staff on cafe procedures and beverage preparation, improving team efficiency.
- Coordinated with team members to streamline service flow, ensuring timely order fulfillment.
- Maintained cleanliness of work area and equipment throughout shifts.
- Counted drawers to maintain accurate financial records.
- Followed health and safety guidelines to meet state inspection standards.
Harvester/Trimmer
Denco, LLC
Pueblo
08.2021 - 04.2022
- Utilized Metrc system for tracking and managing cannabis inventory
- Use mobius trim and buck machine
- Hung plants to dry and cure in controlled environment to optimize quality and preserve freshness.
- Gained practical experience working in outdoor and greenhouse settings
- Updated supervisors on crop readiness and harvesting progress to ensure timely operations.
- Operated harvesting equipment to maximize crop collection efficiency in designated fields.
- Installed privacy fencing around outdoor cultivation areas
- Dismantled hoop houses after harvest season
Trimmer Manager/Dry and Cure Manager
Three Rivers LLC
Pueblo West
09.2018 - 04.2021
- Led trim team of 12+, achieving consistent high productivity and quality standards.
- Implemented daily trim targets of no less than 1,000 grams.
- Harvested rooms of 125+ plants weekly, minimizing floor buds effectively.
- Cured and maintained appropriate temperatures in dry, cure, and finished bud rooms.
- Managed hiring and termination processes to enhance team effectiveness.
- Conducted employee training programs, ensuring WPS certification compliance.
- Collaborated with team members to streamline workflow and improve efficiency.
Education
GED -
Youth And Family Academy
Pueblo Colorado 01.2009
Skills
- Computer skills
- Customer Service
- Team management
- Organizational skills
- Customer Support
- Inventory management
- Quality control
- Financial reconciliation
- Parts distribution
- Staff training
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Parts documentation
- Invoice processing
- Vendor relations
- Returns processing
- Ordering parts
- Reliability
- Multitasking capacity
Licenses
- Colorado Department of Revenue Marijuana Enforcement Division - M178581 I can provide physical card if needed
- Issued: 05/08/2026
- Expires: 05/08/2028
Drivers License: 05-179-0967 Class R
Timeline
Parts Manager
Gerber Collision & Glass
08.2022 - Current
Harvester/Trimmer
Denco, LLC
08.2021 - 04.2022
Barista/Cashier
Mae's Cafe
01.2021 - 04.2022
Trimmer Manager/Dry and Cure Manager
Three Rivers LLC
09.2018 - 04.2021
GED -
Youth And Family Academy