Courtney Swan
Pagosa Springs
Summary
Ambitious Certified Nursing Assistant possessing strong observational skills combined with excellent patient evaluation abilities. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA
Pine Ridge Extended Care Center
2023.06 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Educated patients and family members on best home care practices for healing and recovery.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Supported needs of 60+ residents under long-term care.
- Delivered high-quality care to long-term patients in hospital facility.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Travel CNA
GLC Group
2020.04 - Current
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted in maintaining a safe and comfortable environment for patients, resulting in positive feedback from both patients and staff.
- Enhanced patient experience by providing compassionate and attentive care during travel assignments.
Medication Aide
Beehive Homes
2019.02 - 2020.01
- Enhanced patient health by accurately administering prescribed medications according to schedule.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Supported the nursing staff with essential tasks, streamlining the overall care process.
- Ensured consistent treatment by effectively communicating with multidisciplinary healthcare teams.
- Improved patient understanding of medications by providing clear explanations of drug actions and side effects.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Assisted in inventory management, ensuring an adequate stock of medications was always available for patients'' needs.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Employed time management skills to prioritize tasks effectively without compromising patient care quality.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
Compounding Technician
Pagosa Specialty Pharmacy
2018.04 - 2019.01
- Enhanced medication effectiveness by accurately weighing and measuring ingredients for custom compound prescriptions.
- Maintained a clean and organized compounding environment, ensuring adherence to strict safety protocols and regulations.
- Assisted pharmacists by preparing compounded medications, resulting in timely and accurate prescription fulfillment.
- Collaborated with fellow technicians and pharmacists to develop efficient workflows for compounding processes.
- Improved patient outcomes by preparing high-quality, customized medications tailored to individual needs.
- Developed expertise in non-sterile pharmaceutical compounding techniques, increasing efficiency and accuracy in daily tasks.
- Contributed to team efforts by maintaining inventory of raw materials, chemicals, and equipment necessary for compounding tasks.
- Consistently completed assigned tasks within deadlines while adhering to strict quality control standards.
- Communicated effectively with pharmacists and other healthcare professionals regarding compound prescriptions and patient needs.
- Ensured the proper storage of compounded medications according to established guidelines for optimal stability and safety precautions.
- Utilized specialized equipment such as electronic balances, capsule machines, ointment mills, among others during the compounding process.
- Conducted regular audits of compounding supplies inventory levels for effective management of resources.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
Associate of Science - EMT
EMTPKY
Lexington, KY01.2022
Associate of Science - CNA
Davis Applied Technology College
Kaysville, UT05.2013
High School Diploma -
Pagosa Springs High School
Pagosa Springs, CO05.2011
Skills
- Compassionate Communication
- Complex Problem-Solving
- Multitasking Abilities
- Stress Management
- Time Management
- CPR Certification
- Medication Administration
Certification
- CNA - Certified Nurse Assistant
- CMT - Certified Medication Technician
- EMT - Emergency Medical Technician
- PT - Phlebotomy Technician
Timeline
CNA
Pine Ridge Extended Care Center
2023.06 - Current
Travel CNA
GLC Group
2020.04 - Current
Medication Aide
Beehive Homes
2019.02 - 2020.01
Compounding Technician
Pagosa Specialty Pharmacy
2018.04 - 2019.01
Associate of Science - EMT
EMTPKY
Associate of Science - CNA
Davis Applied Technology College
High School Diploma -
Pagosa Springs High School
- CNA - Certified Nurse Assistant
- CMT - Certified Medication Technician
- EMT - Emergency Medical Technician
- PT - Phlebotomy Technician
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