Courtney Pitt
Loveland
Summary
Dynamic Store Manager with a proven track record at Scales ‘N Tails, excelling in customer service management and inventory optimization. Skilled in training teams and resolving issues, I enhanced customer satisfaction and loyalty. A strategic thinker, I effectively managed operations while fostering a collaborative and efficient work environment. I am also highly organized and a productive problem solver.
Overview
13
13
years of professional experience
Work History
Store Manager
Scales ‘N Tails
Fort Collins, CO
05.2015 - Current
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members on customer service best practices and product knowledge.
- Implemented inventory management techniques to optimize stock levels and reduce shrinkage.
- Resolved customer complaints promptly, improving overall satisfaction and loyalty metrics.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Laborer
Drennen Custom Contracting
Fort Collins, CO
06.2013 - 06.2015
- Operated various hand and power tools to complete construction tasks efficiently.
- Assisted in site preparation and cleanup, ensuring a safe working environment.
- Collaborated with team members to meet project deadlines and maintain workflow.
- Followed safety protocols and guidelines to reduce workplace accidents.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Education
Biology
University of Colorado At Colorado Springs
Colorado Springs, COAssociate of Science - Biology
Front Range Community College
Fort Collins, COSkills
- Problem-solving
- Multitasking and organization
- Customer service management
- Inventory management
- Employee training
- Supply ordering
Timeline
Store Manager
Scales ‘N Tails
05.2015 - Current
Laborer
Drennen Custom Contracting
06.2013 - 06.2015
Biology
University of Colorado At Colorado Springs
Associate of Science - Biology
Front Range Community College