Courtney Livingood
Fort Collins
Summary
Seeking an environment with opportunity for growth and upward mobility. I am honest, inventive and family orientated. I have strong morals, integrity and commitment to my work. Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
12
12
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work History
Caregiver
John Hancock Insurance Services
Fort Collins
03.2022 - 11.2025
- Assisted clients with daily living activities and personal care needs.
- Coordinated medication schedules and administered prescribed medications.
- Monitored client health and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Organized transportation for medical appointments and social activities.
- Trained new caregivers on company policies and best practices.
- Supported bathing, dressing and personal care needs.
- Collaborated with nursing staff to coordinate comprehensive patient care services.
- Developed relationships with patients that promoted trust, compassion and dignity throughout hospice journey.
- Helped patients maintain dignity during difficult times.
- Provided physical, emotional and spiritual support to terminally ill patients and their families.
- Moved patients carefully into different positions to promote better body alignment and comfort.
Hospice Caregiver
Más Allá Homes, LLC
Loveland
01.2022 - 11.2022
- Hospice aide
- Preparing meals
- QMAP certified
- Personal cares
- Dignity and respect
- Provided compassionate care to patients in their homes and facilities.
- Assisted patients with daily living activities and personal hygiene tasks.
- Communicated effectively with families regarding patient needs and care plans.
ER Veterinary Technician
Royal Vista Veterinary Specialists
Windsor
03.2021 - 03.2022
- Assisted veterinarians during emergency procedures and surgeries.
- Monitored patients' vital signs and reported any changes.
- Prepared and maintained surgical instruments and equipment for use.
- Administered medications and treatments as directed by veterinarians.
- Educated pet owners on post-treatment care and medication administration.
- Managed patient intake, including history taking and initial assessments.
- Collaborated with team members to ensure efficient workflow during high-stress situations.
- Performed radiographic examinations with digital imaging system.
- Assisted the veterinarian in surgical procedures by preparing the patient for surgery, monitoring vital signs during anesthesia induction and recovery and maintaining a sterile field.
Kennel Manager, Reception, Customer Service, Drive-Thru Pharmacy
Care animal hospital
Arlington Heights
01.2020 - 01.2021
- Managing kennel staff to ensure smooth operation of the kennel with exceptional pet care
- Scheduling grooming, baths, boarding and daycare
- Running drive-thru pharmacy for all prescriptions working closely with doctors and technicians
- Reception, scheduling appointments and helping clients in high stress and emotional states, phones, money handling, surgery paperwork
- Doing euthanasia assistance, paperwork, and client/pet care
Sterile Processing Technician, Surgical Technician Assistant
Veterinary Specialty Center
Buffalo Grove
02.2019 - 01.2020
- Working closely with top board certified surgeons in the operating room
- In charge of opening surgeries in the OR maintaining sterility and wearing proper caps and masks
- Sterile processing and cleaning of instruments, operating autoclave, proper cloth and paper wrapping of instruments and gowns ect
- Assisting surgeons in surgery with C-ARM fluoroscopy equipment
- Assisting in an array of scopes such as arthroscopy, cystoscopy, lap spay, lap biopsies, and more
- Assisting CVT's in intubation, anesthesia, dog handling/restraint, bandage changes, small sterile procedures
- Helping surgeons with specialty instruments and problem solving in surgery, learning many surgeries and having proper equipment ready
- Cleaning OR's post op, disarticulating limbs/organs ect for packaging for sending out to lab
Kennel Manager/Dog Handler
Bark N Park
Waukegan
02.2018 - 01.2019
- Morning manager, in charge of daily morning operation
- Scheduling staff, problem solving, mentor
- Creating safe play groups for dogs to ensure a fun, safe experience.
- Dog behavior training, hard dog handling, medication administration, feeding, cleaning, documentation, client and pet relationships.
- Reception/front desk, customer service, money handling, scheduling boarding reservations, pet evaluations
- Supervised daily operations of kennel, ensuring safety and cleanliness.
- Trained and mentored staff on animal care and handling procedures.
Staffing Specialist/Recruiter
Flex-Staff
Sheboygan
02.2017 - 02.2018
- Serve as a primary contact between the client companies and my employees with respect to taking and filling orders.
- Recruit, interview, and reference check applicants and make a hiring decision.
- Use our computer system and specialized software to maintain retrievable inventory of available employees and meet customer needs.
- Completing payroll, submitting direct deposit information and check handling.
- Taking job orders/filling orders, quoting bill rates, and unemployment.
- Enable the company to achieve and exceed the gross margin goal and increase billed companies.
- Managed recruitment processes to identify qualified candidates for open positions.
In-Home Living Assistant
Homes For Independent Living
Sheboygan
08.2015 - 08.2017
- Managing patients' doctor appointments, home visits, excursions in the community and providing a comfortable, fun lifestyle and home for residents.
- Certified on the Wisconsin Registry for: Fire Safety, Medication Administration/Management, Standard Precaution, First Aid and Choking.
- Also attended other training/seminars on: Dementia, Vehicle Safety, Hoyer Operation, Tube Feeding/Checking Residuals.
- Administering medications and insulin. Assisting in all personal cares. Organizing group and one-on-one outings and driving clients to necessary appointments.
- Properly documenting to ensure good communication between staff and a high level of care.
- Focusing on them as well as the documentation and protocols needed to run the house efficiently and safely.
- Peg tube and G-tube flushing, feeding, and medicating.
- I also have experience in training house staff on responsibilities and resident cares in high medical homes.
Waitress
Bill's Corner Cafe
Sheboygan
07.2014 - 08.2015
- Customer Service
- Taking food/drink orders
- Cashier/money handling
- Cleaning, stocking, sanitizing, dishes
- Ensuring a positive customer experience
- Provided excellent customer service in a fast-paced cafe environment.
Cashier
Lowes
Manitowoc
09.2013 - 06.2014
- Money handling
- Answering and directing calls
- Customer Service
- Organizing, inventory, scanning, stocking
- Handling all returns and issues with product/complaints
Education
License in Phlebotomy -
FRCC
Fort Collins, CO 12.2023 - 03.2024
High school diploma -
Lincoln High School
Manitowoc, WISkills
- Able to multi-task
- Communicating
- Building relationships
- Maintaining relationships
- Technician assistant duties
- Surgery
- Safe pet handling
- Restraint
- Reception
- Pharmacy
- Sterile processing
- Caregiver experience
- Patient satisfaction
- Punctual
- Dependable
- Compassionate nature
- Dog Handling
- Pet Care
- Medical Imaging
- Veterinary Assistant
- Veterinary Technician Experience
- Kennel Experience
- Pet Grooming
- Tube Feeding
- Nursing
- Dog Training
- Animal Care
- Critical Care Experience
- Patient Care
Certification
Certified Phlebotomy Technician, 01/23, 05/23, Currently enrolled. Final exam in early May
Timeline
License in Phlebotomy -
FRCC
12.2023 - 03.2024
Caregiver
John Hancock Insurance Services
03.2022 - 11.2025
Hospice Caregiver
Más Allá Homes, LLC
01.2022 - 11.2022
ER Veterinary Technician
Royal Vista Veterinary Specialists
03.2021 - 03.2022
Kennel Manager, Reception, Customer Service, Drive-Thru Pharmacy
Care animal hospital
01.2020 - 01.2021
Sterile Processing Technician, Surgical Technician Assistant
Veterinary Specialty Center
02.2019 - 01.2020
Kennel Manager/Dog Handler
Bark N Park
02.2018 - 01.2019
Staffing Specialist/Recruiter
Flex-Staff
02.2017 - 02.2018
In-Home Living Assistant
Homes For Independent Living
08.2015 - 08.2017
Waitress
Bill's Corner Cafe
07.2014 - 08.2015
Cashier
Lowes
09.2013 - 06.2014
High school diploma -
Lincoln High School