Courtney Holmes
Centennial
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
6
6
years of professional experience
Work History
Store Manager
Circle K
11.2018 - Current
- Maintained organized product displays on the sales floor and in cooler.
- Facilitated customer transactions at register while providing assistance.
- Ensured cleanliness of store by performing interior and exterior cleaning duties.
- Baked goods, stocked shelves, and maintained optimal product freshness.
- Audited inventory regularly to uphold standards and accuracy.
- Managed product orders for timely replenishment of stock items.
- Provided training to new hires on operational practices and customer interaction.
Security Officer
HSS-UCH
02.2023 - 08.2023
- Patrolled premises regularly to maintain safety for staff, patients, and visitors.
- Reviewed video surveillance footage to identify potential threats.
- Conducted operations at metal detector post to ensure secure environment.
- Reported any suspicious activities or dangers immediately.
- Supervised patients as needed for their safety and well-being.
- Collaborated with medical staff to assist with patient needs.
Server, Trainer
Olive Garden
09.2022 - 05.2023
- Provided personalized greetings and recommendations to customers upon arrival.
- Recorded and submitted orders with precision for efficient processing.
- Timely delivered food and drinks to ensure high service quality.
- Regularly checked on guests to verify satisfaction with dining experience.
- Supported co-workers during busy periods to foster teamwork.
- Kept alley stocked and organized, ensuring cleanliness at all times.
- Performed opening and closing duties according to restaurant protocols.
- Facilitated training sessions for new servers, emphasizing service excellence.
Insurance and Benefits Agent
American Income Life
08.2022 - 02.2023
- Engaged customers regarding their insurance policies and benefit details.
- Arranged meetings for in-depth discussions on coverages.
- Educated clients on available options for effective decision-making.
- Facilitated sales of insurance coverage tailored to client requirements.
Hostess, Food Runner, Busser, Server
Cabin Creek Brewery
10.2021 - 08.2022
- Managed table assignments for customers, enhancing dining experience.
- Maintained cleanliness by promptly clearing and sanitizing tables.
- Restocked products on the sales floor and in kitchen for operational needs.
- Executed timely delivery of food orders to tables for efficient service.
Education
High School Diploma -
Gilpin County School
Black Hawk, CO05-2019
Skills
- Problem-solving
- Customer service and relations
- Multitasking and organization
- Store operations
- Team leadership and coaching
- Financial operations management
- Merchandise quality and inventory control
- Staff management and training
Timeline
Security Officer
HSS-UCH
02.2023 - 08.2023
Server, Trainer
Olive Garden
09.2022 - 05.2023
Insurance and Benefits Agent
American Income Life
08.2022 - 02.2023
Hostess, Food Runner, Busser, Server
Cabin Creek Brewery
10.2021 - 08.2022
Store Manager
Circle K
11.2018 - Current
High School Diploma -
Gilpin County School
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