
Dedicated professional with exceptional customer service skills. Experienced in managing inquiries and resolving conflicts effectively. Committed to maintaining professionalism and courtesy in all interactions.
-Process customer transactions with speed and accuracy.
-Balance cash drawer, vault, etc daily
-Answer phone calls and assist customers with inquiries/ concerns
-Watch for fraud, and also customer privacy and confidentiality
-Work with and assist upset customers to resolve issues
-Schedule care for patients with multiple providers
-Answer and handle multiple phone lines
-Handle billing and payments for services for patients
-Explain services provided and coordinate care for patients
-Order office and medical supplies as needed for clinic
-Bill PI and Workers Comp insurance
-Help customers who were upset to resolve issues