Versatile Professional with Proven Expertise in Hospitality and Technical Services. Dedicated service technician and restaurant industry professional bringing a unique blend of mechanical aptitude, customer-centric skills, and operational excellence. Demonstrates exceptional problem-solving capabilities, seamless adaptability across dynamic work environments, and a track record of delivering high-quality performance in customer service and technical maintenance roles. Committed to continuous professional growth, with a strong foundation in equipment repair, team collaboration, and precision-driven workplace solutions.
Overview
13
13
years of professional experience
Work History
Field Service Technician II
Cummins Allison / Crane Payment Innovations
07.2022 - Current
Execute advanced troubleshooting protocols on high-speed currency discriminators and multi-pocket sorters, utilizing specialized diagnostic tools and software
Implement calibration procedures for optical sensors, including UV, IR, and magnetic detectors used in counterfeit detection systems
Conduct precision adjustments on bill transport mechanisms, including tensioners, rollers, and belt systems to maintain optimal note handling at speeds up to 1,800 notes per minute
Service and repair sophisticated coin processing units, including vibrating feed systems, discrimination sensors, and high-speed sorting mechanisms capable of processing up to 6,000 coins per minute
Perform firmware updates and software patches to enhance machine functionality and security features
Analyze and interpret complex circuit diagrams and schematics to isolate electrical faults in power supplies, motor control systems, and logic boards
Calibrate and maintain various peripheral devices such as thermal printers, LCD displays, and network interfaces integrated with the currency processing equipment
Implement strict ESD (Electrostatic Discharge) protocols when handling sensitive electronic components to prevent damage during servicing
Utilize advanced metrology tools for precise mechanical adjustments to ensure optimal performance of note and coin handling mechanisms
Conduct comprehensive system diagnostics using proprietary software to analyze error logs, sensor data, and machine performance metrics for predictive maintenance
Pest Control Technician / lawn tech
Best Pest Control
06.2020 - 07.2021
Identify and eliminate all weed types in all turf grasses
Treatment of turf grass disease
Knowledge of shrubs and their damaging insects and diseases
Apply pesticides and fertilizers with mechanical equipment following proper handling, safety and mixing procedures
Use of hose reels, backpack sprayers and power/hydraulic spreaders, Z sprayers and other zero turn equipment
FDACS certified applicator license
Florida pesticide applicators license
ATM Technician
Cash To Go
07.2017 - 07.2019
Diagnose and repair mechanical and software issues on genmega, hyosung and, pouloon teller machines
Perform preventative maintenance on ATMs, test/ clean
Oversee and plan daily routes for all techs
Regular training of coworkers to keep everyone up to date and knowledgeable
Install new ATM's
Head Server
KEKES BREAKFAST CAFÉ
01.2012 - 12.2014
Pleasantly and courteously interacted with customers
Built a strong regular customer base through friendly interactions and consistent appreciation
Handled currency and credit transactions quickly and accurately
Education
HS Diploma -
COLONIAL HIGH SCHOOL
Orlando, FL
05.2007
Skills
Point Of Sale Systems
Landscape Maintenance
Guest Services
Training
Customer Service
Pest Control
Mowing
Server
Lawn Care
Merchandising
Sales
Troubleshooting and repair
Problem-solving
Field repairs
Timeline
Field Service Technician II
Cummins Allison / Crane Payment Innovations
07.2022 - Current
Pest Control Technician / lawn tech
Best Pest Control
06.2020 - 07.2021
ATM Technician
Cash To Go
07.2017 - 07.2019
Head Server
KEKES BREAKFAST CAFÉ
01.2012 - 12.2014
HS Diploma -
COLONIAL HIGH SCHOOL
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