Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cory Conant

Aurora

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Wolfgang Puck. Proven ability to increase sales through upselling and foster guest engagement, ensuring memorable dining experiences. Expertise in cash handling and order accuracy, complemented by a commitment to maintaining a professional appearance in high-volume settings.

Overview

11
11
years of professional experience

Work History

Server

Village Inn Pancake House
02.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Minturn Saloon
12.2022 - 02.2024
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Increased sales significantly by upselling higher-end products to customers.

Server

Bubba Gump Shrimp
03.2020 - 11.2022
  • Increased sales significantly by upselling higher-end products to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Server

Captian Carlos
05.2019 - 11.2019

Seasonal summer job, extreemly fast pace, high sales. closed for winter. It was a great job to enjoy a summer fishing and visiting family.

  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Server

Wolfgang Puck
04.2014 - 02.2019
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

No Degree - Business Management

College of Southern Nevada
Las Vegas, NV
05-2010

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Food running
  • High volume dining
  • Sales expertise
  • Order accuracy

Accomplishments

was given 100$ bonus and thank you letter from CEO of wolfgang pucks for going above and beyond and being recognized by my managers for the award.

Timeline

Server

Village Inn Pancake House
02.2025 - Current

Server

Minturn Saloon
12.2022 - 02.2024

Server

Bubba Gump Shrimp
03.2020 - 11.2022

Server

Captian Carlos
05.2019 - 11.2019

Server

Wolfgang Puck
04.2014 - 02.2019

No Degree - Business Management

College of Southern Nevada
Cory Conant