Summary
Overview
Work History
Education
Skills
Family Oriented
Timeline
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Corrie Cole

Colorado Springs

Summary

Dedicated to sales and developing a great customer experience. Team leader that is outgoing, energetic, and has a positive demeanor with proven skills in establishing a positive rapport. Motivated to maintain a professional customer experience while cultivating partnerships to contribute to the success of the business.

Overview

16
16
years of professional experience

Work History

Brand and Customer Relations Ambassador

ColePromo
05.2009 - 09.2022
  • Obtained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Consult with clients to assess their needs for events and daily marketing products. Present proposals with optimal solutions.
  • Worked with a wide range of business segments from non-profits, churches, schools and corporate businesses.
  • Achieved success for clients with large events by adding a unique customer experience providing them an effortless journey with product creation.
  • Forward thinking on trends to capitalize on emerging opportunities.
  • Building my personal book of business from zero to over 1.3 million in sales, while helping develop overall business sales of 3 million plus.
  • Vendor negotiations and communication that provided value to both parties.

Daily Operations and Customer Ambassador

Cole's Chocolates And Popcorn
02.2016 - 09.2022
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs of candy, chocolates and popcorn.
  • Helped grow net sales in 2021 by 23 percent.
  • Provided a happy and friendly atmosphere for customers.
  • Developed a product mix that created loyal returning customers.
  • Worked with schools for local fundraisers, from planning, assemblies to delivery.
  • Developed business relations for corporate gifting and events.


Director of Donor Relations

Springs Rescue Mission
10.2022 - Current
  • Reached out proactively to lapsed donors, identifying potential areas of disengagement and reactivated donors
  • Facilitated multiple gifts of 50k plus by developing relationships and showing potential donors how they make a difference in helping individuals here in Colorado Springs.
  • Secured stock gifts to help the donor with tax benefits.
  • Helped expand the monthly giving program for donors with dynamic communication and hospitality to make the donor feel special
  • Shared the vision of SRM with the city to show how we are a leading origination that is changing the landscape of homelessness in the nation.

Education

Bachelor of Science - Business Marketing

Northern Colorado Montfort College of Business
Greeley Colorado
05.2009

Skills

  • Integrity
  • Empathy
  • Active Listener
  • Creative
  • Leadership
  • Networking
  • Problem-solving
  • Vendor Negotiations
  • Loyal
  • Relationships

Family Oriented

I married my college sweetheart, Sarah, fourteen years ago. We have two delightful children, Breck (8) and Brenna (6). We are active in our church and enjoy being outdoors. I am blessed; we love being with each other.

Timeline

Director of Donor Relations

Springs Rescue Mission
10.2022 - Current

Daily Operations and Customer Ambassador

Cole's Chocolates And Popcorn
02.2016 - 09.2022

Brand and Customer Relations Ambassador

ColePromo
05.2009 - 09.2022

Bachelor of Science - Business Marketing

Northern Colorado Montfort College of Business

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Corrie Cole