Corletta McNeal
Orlando
Summary
Proven leader with a track record of enhancing team skills and morale through effective training programs at the Supervisor of Election Office. Excelled in problem-solving and attention to detail, boosting team performance significantly. Demonstrated motivational leadership and collaboration, achieving remarkable improvements in operations and customer satisfaction at Suit City of Orlando.
Overview
6
6
years of professional experience
Work History
Team Leader
Supervisor of Election Office
09.2023 - 12.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and executed training programs that significantly improved team skills and morale.
- Implemented comprehensive reporting system to track team performance and identify areas for improvement.
Customer Service Representative
Goodwill/ Veryable App
01.2021 - 08.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- I also helped facilitate in merchandise handling and wardrobe.
Owner/Manger
Suit City of Orlando
12.2018 - 12.2020
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma - All Required Subjects
Edgewater High School
Orlando, FL05.1981
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Motivational Leadership
Timeline
Team Leader
Supervisor of Election Office
09.2023 - 12.2024
Customer Service Representative
Goodwill/ Veryable App
01.2021 - 08.2023
Owner/Manger
Suit City of Orlando
12.2018 - 12.2020
High School Diploma - All Required Subjects
Edgewater High School
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