Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cori Kesler

Castle Rock

Summary

Creative, energetic professional skilled in office administration, business communications and management, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions to offer customer assistance and provide team support.

Overview

23
23
years of professional experience

Work History

Office Administrator

Olgoonik Enterprises, LLC
Colorado Springs
12.2022 - 05.2025
  • Oversaw all company and contractor invoices, managing receipts, project coding, and the invoice approval process.
  • Composed all subcontracts and purchase orders.
  • Ensured timely payments and accurate appropriations per subcontract.
  • Managed contract change approvals, including legal review, and signature authority for contracts up to $250,000.
  • Ordered all tax exemption certificates/renewals and maintained accurate logs for all Olgoonik projects.
  • Facilitated subcontractor COI approvals, and maintained detailed logs.
  • Administered Home Depot account, verifying purchase legitimacy, receipt collection, and project/cost coding in accounting system.
  • Handled Accounts Payable customer service with vendors and subcontractors, including check and payment verification.
  • Facilitated rectifying and bringing Georgia and Kansas contracts up to company standards.
  • Cleaning up S-Drive files for GA and KS accounts.
  • Conducted internal certified payroll reporting to ensure all contractors meet compliance with government wage decisions.
  • Answered phones and the front door when the Front Desk Receptionist was unavailable, including customer service, transferring phone lines, and receiving any mail or packages.
  • Took care of odds and ends, such as helping company move locations, changing company address with vendors, watering plants, taking out trash, and setting up events.

TPO Processor

Mortgage Solutions of Colorado LLC
Colorado Springs
04.2020 - 11.2022
  • Verified accuracy and consistency of loan application and supporting documentation to insure all required submissions quality assurance requirements are met in accordance to company standard
  • Verified all disclosures were provided to borrower in accordance with state, federal, agency and company compliance standards
  • Verified lock information as applicable
  • Order verifications: VOE'S, VOR,S, MERS, Flood Certs, Drive Report with undisclosed debt monitoring, tax transcripts
  • Completed all appraisal logging information in Electronic Appraisal Delivery (EAD) portal upon receipt
  • Validated accurate AUS input and findings
  • Validated income and assets for borrowers in accordance with the AUS Findings
  • Met crucial submission and closing deadlines
  • Maintained and cultivated communication with assigned parties
  • Audited and reviewed loan
  • Prepared Purchase Advice
  • Followed up on outstanding Post Close conditions
  • DU, LP, URLA, and GUS experience

Office Manager

Phoenix Heating and Air Conditioning
Colorado Springs
11.2019 - 04.2020
  • Established efficient workflow processes, monitored daily productivity and implemented methodologies to improve overall effectiveness of personnel and activities.
  • Compared vendor prices to ensure optimal savings.
  • Oversaw appointment scheduling for both clients and personnel.
  • Optimized organizational systems for payment collections, deposits and recordkeeping.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Answered telephone calls to field inquiries from clients, vendors and other callers seeking information.
  • Monitored social media and online sources for industry trends.

Event Manager

Champion Windows
Colorado Springs
06.2016 - 07.2019
  • Hired and managed team of Home Show representatives to drive engagement and sales.
  • Created and maintained marketing materials for impactful sales presentations and client meetings.
  • Enhanced client satisfaction ratings by coordinating service requests and managing show logistics.
  • Provided general administration and customer service to support operational needs.
  • Responded to customer inquiries with tailored recommendations and exceptional support.
  • Maintained showroom floor operations, including opening and closing procedures.
  • Planned and executed events, including tradeshows and vendor fairs, managing multiple shows simultaneously.
  • Oversaw cost and profit analysis for event marketing initiatives.

Home Show Representative

Colorado Living
Colorado Springs
02.2016 - 05.2016
  • Appointment setter and educating prospective clients on product
  • Set up and breakdown of displays
  • Conducted face to face interaction with prospective clients

Administrative Assistant

Kesler Contracting
Corona
02.2008 - 03.2012
  • Customer management
  • Appointment setting and phone customer service
  • Administrative duties - filing and invoice organization and running errands

Assistant Manager and Sales Associate

Scandia Down
Costa Mesa
04.2002 - 11.2004
  • Responsible for opening and closing the store
  • In charge of transferring and shipping products to customers from store to store
  • Visual merchandising
  • Inventory
  • Phone and face to face sales.

Education

Associates of Arts - Merchandise Marketing

FASHION INSTITUTE OF DESIGN AND MERCHANDISING
01.2003

Skills

  • Client relations
  • Invoice management
  • Accounts payable
  • Contract ability
  • Document organization
  • Vendor management
  • Customer service
  • Project coordination
  • Contract administration
  • Purchase order processing
  • Recruiting
  • Project management
  • Administrative support
  • Phone communication
  • Digital communication
  • Microsoft Suites
  • Service Titan
  • Appointment Plus
  • Citrix
  • Byte
  • URLA
  • Construction field knowledge
  • Mortgage industry knowledge
  • VA guidelines
  • FHA guidelines
  • Conventional guidelines
  • Data entry
  • Recordkeeping
  • Teamwork and collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Multitasking Abilities
  • Titanium
  • Timberscan
  • S-Drive

Timeline

Office Administrator

Olgoonik Enterprises, LLC
12.2022 - 05.2025

TPO Processor

Mortgage Solutions of Colorado LLC
04.2020 - 11.2022

Office Manager

Phoenix Heating and Air Conditioning
11.2019 - 04.2020

Event Manager

Champion Windows
06.2016 - 07.2019

Home Show Representative

Colorado Living
02.2016 - 05.2016

Administrative Assistant

Kesler Contracting
02.2008 - 03.2012

Assistant Manager and Sales Associate

Scandia Down
04.2002 - 11.2004

Associates of Arts - Merchandise Marketing

FASHION INSTITUTE OF DESIGN AND MERCHANDISING

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Cori Kesler