Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Corey Wilkes

Corey Wilkes

Denver,Colorado

Summary

Motivated Field Supervisor proficiently manages personnel in variety of project scenarios. Facilitates successful operational procedures with insight into specific task requirements. Tactful communicator provides advantageous guidance toward ideal results.

Results-driven Field Supervisor versed in site management and performance optimization. Highly effective at operating with minimal input and accomplishing project objectives according to budget and timeline requirements.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

OSP Field Supervisor

METRONET
01.2025 - Current
  • Manage multiple Drop crews on fiber and expand new builds.
  • Customer relations, generate new customers and maintain customer obsession.
  • Overseeing City of Westminster project
  • Train new hires on daily operations, procedures and protocols.
  • Perform safety observations, tool and vehicle inspections.
  • Adhere to applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Work from complex and detailed manufacturing documentation and verbal instructions.
  • Respond to homeowner escalation tickets

Field Operations Supervisor

TAK COMMUNICATIONS
12.2023 - 01.2025
  • Manage multiple Drop crews on fiber/coax and expand new builds.
  • Customer relations, generate new customers and maintain customer obsession.
  • Train new hires on daily operations, procedures and protocols.
  • Perform safety observations, tool and vehicle inspections.
  • Adhere to applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Work from complex and detailed manufacturing documentation and verbal instructions.
  • Adjusted or modified equipment to enhance performance or to respond to customer requests.

Broadband Tech

LUMEN
09.2022 - 12.2023
  • Installation and repair on Fiber and Copper Network
  • Customer relations, generate new customers and maintain customer obsession.
  • Train new hires on daily operations, procedures and protocols.
  • Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
  • Adhere to applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Work from complex and detailed manufacturing documentation and verbal instructions.
  • Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.

Contract - Locus Recruiting - Fiber Deployment I

TING
01.2022 - 06.2022
  • Installed FTTP
  • Customer demonstration on proper operation of our modem/ONT devices.
  • Followed specifications for proper cable pulling, blowing in fiber to premise, etc.
  • Managed quality control and high level of customer satisfaction.

BROADBAND TECH

TDS
10.2020 - 04.2021
  • Manage and track site survey completions for small businesses.
  • Demonstrated strong knowledge of industry equipment such as the VIVAI, JDSU.
  • Ensure quality work on every work, tracked signal leakage for coaxial system.
  • Dedicatedly pitch new ideas to solve business challenges

Premises Technician

AT&T
03.2018 - 10.2020
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
  • Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.

Comm Tech IV

Comcast
03.2014 - 03.2018
  • Managed and prioritized customer service requests to achieve prompt resolution.
  • Responded to service requests during and after business hours.
  • Performed periodic system upgrades and maintenance to meet industry standards.
  • Implemented training programs to improve knowledge and skills of new technicians.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
  • Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.

Education

Bachelor of Science - Engineering

The University of Arizona Global Campus
Remote
06-2028

Skills

  • Excellent workflow management
  • Low-voltage cabling
  • Sound decision-making skills
  • Attentive to detail
  • Reliable and consistent
  • Critical thinker
  • Task delegation
  • Regulatory compliance
  • Field operations
  • Project management
  • Subcontractor management
  • Safety and hazard management

Certification

OSHA 30

Timeline

OSP Field Supervisor

METRONET
01.2025 - Current

Field Operations Supervisor

TAK COMMUNICATIONS
12.2023 - 01.2025

Broadband Tech

LUMEN
09.2022 - 12.2023

Contract - Locus Recruiting - Fiber Deployment I

TING
01.2022 - 06.2022

BROADBAND TECH

TDS
10.2020 - 04.2021

Premises Technician

AT&T
03.2018 - 10.2020

Comm Tech IV

Comcast
03.2014 - 03.2018

Bachelor of Science - Engineering

The University of Arizona Global Campus

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Corey Wilkes