Corey Mills
Pueblo
Summary
Dynamic professional with a diverse background, including a pivotal role at Parkview Medical Center, where I enhanced patient care through skilled venipuncture and meticulous specimen handling. Excelled in customer service, resolving conflicts with empathy and professionalism. Demonstrated adaptability and teamwork in fast-paced environments, consistently meeting goals with a focus on safety and efficiency.
Overview
5
5
years of professional experience
Work History
Phlebotomist
Parkview Medical Center
05.2023 - Current
- Providing a quality patient experience through compassionate care and communication during blood draw procedures.
- Properly labeling tubes and following exact procedures to ensire specemins are processed correctly.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Maintaining hospital and HIPPA guidelines.
- Routine cleaning and sanitization.
Customer Service Representative
Reflections Plus
11.2022 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Construction Wireman Trainee
Pueblo Electrics
04.2022 - 10.2022
- Supported electricians with wiring, conduit installation, and other tasks for timely project completion.
- Reduced safety hazards by maintaining a clean and organized work environment on construction sites.
- Demonstrated adaptability by quickly learning new techniques and implementing them into daily tasks for improved performance.
- Improved communication within the team by effectively collaborating with electricians, contractors, and other construction professionals.
Sales Associate
T-Mobile
05.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Delivery Driver Assistant
Builders FirstSource
10.2019 - 05.2021
- Continuously adapted to changes in routes or schedules due to unforeseen circumstances, ensuring minimal disruption in service levels.
- Participated in ongoing training opportunities provided by the employer, enhancing skillset relevant to the role of Delivery Driver Assistant.
- Contributed to overall team success by consistently meeting daily delivery targets and goals.
- Maintained safety standards while assisting driver in maneuvering the vehicle through difficult routes or tight spaces.
Education
Certificate Of Technical Studies - Phlebotomy
Pueblo Community College
Pueblo, CO04.2021
GED -
Tooele High School
Tooele, UT04.2018
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- HIPAA compliance
- Patient confidentiality
- Data entry
- Point of sales
Timeline
Phlebotomist
Parkview Medical Center
05.2023 - Current
Customer Service Representative
Reflections Plus
11.2022 - 12.2024
Construction Wireman Trainee
Pueblo Electrics
04.2022 - 10.2022
Sales Associate
T-Mobile
05.2021 - 04.2022
Delivery Driver Assistant
Builders FirstSource
10.2019 - 05.2021
Certificate Of Technical Studies - Phlebotomy
Pueblo Community College
GED -
Tooele High School
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