Corey Hendricks
Littleton
Summary
I'm a team player with an upbeat, positive attitude and proven skill in establishing rapport and nurturing relationships with clients. I am results-oriented and motivated by maintaining customer satisfaction and directly contributing to company success, which I've demonstrated in my past and present roles across various companies.
The core values of honesty, integrity, compassion and character have always been non-negotiables in my life. I am seeking a job not just for the purpose of earning an income, but one that aligns with who I am and the values I live by.
Overview
5
5
years of professional experience
Work History
Shop Manager
Spirit of 1876
Castle Rock
04.2025 - Current
- Oversee inventory management, including stock replenishment and organization.
- Implement visual merchandising strategies to enhance product displays.
- Maintain a clean and organized store environment for customers and staff.
- Handle customer inquiries and resolved issues efficiently and professionally.
- Resolve customer complaints promptly and professionally.
- Supervise daily operations by establishing procedures and monitoring team performance.
- Respond to customer inquiries in a timely manner.
- Maintain high standards of customer service throughout the store.
- Installation of Rooftop Tents, Rack Systems, Lighting and various Off-Road Accessories
- Create a fun laid back environment where customers can feel comfortable asking questions and get the help they need.
Department Head /Account Management Specialist
CNP Operating / Joyride Ventures
Denver
06.2021 - Current
- Developed and ran the Gummy department from the ground up.
- Grew department from 0 to 15 employees and over 10 clients.
- Managed existing and new accounts ranging from $20,000 - $30,000 or more in sales monthly.
- Worked diligently to maintain client accounts and relationships with 100% retention rate outside of project completion for over 3 years.
- Created client acquisition and sales campaigns.
- Made sales calls and email blasts to generate new leads and engage current customers.
- Managed client accounts and worked with customers to maintain consistent positive engagement and took proactive action to mitigate any issues that may arise.
- Created problem solving strategies and SOP's to manage employees and mitigate problems within the department.
- Developed budgets and price lists to ensure cost effective ingredient sourcing to maximize profits.
- Managed 15-member team of employees and departmental managers and monitored performance.
- Improved department operations by creating, updating, and implementing SOP's focused on safety and efficiency.
- Worked closely with marketing team to develop sales campaigns and digital marketing strategies.
- Traveled to trade shows to create and expand brand awareness.
Sales Manager
Dirtbox Overland
Denver
02.2024 - 04.2025
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Managed a team of sales representatives to ensure effective execution of sales plans.
- Conducted market analysis to identify trends and adjust sales tactics accordingly.
- Collaborated with marketing teams to create promotional materials and campaigns.
- Established strong relationships with key clients to foster loyalty and repeat business.
- Analyzed sales data to identify opportunities for process improvements and efficiencies.
- Resolved complex customer inquiries and complaints with effective communication.
Education
Associate of Arts - Digital Media
University of Arkansas Pulaski Technical College
North Little Rock08.2015
Skills
- In Person and Online Sales
- Verbal and Written Communication
- Creative Thinking and Problem Solving
- Relationship Building
- Teachable and Eager to Learn
- Excellent Time and Project Management Skills
- Thorough Lead Tracking and Management Abilities
- Cost Planning
- Complaint Resolution
- Managing Operations and Efficiency
- Work Planning and Organization
- Proficient in Excel / Google Sheets
- Photo / Video Editing
- Photography and Videography
- Color Correction
- Digital Media Marketing
- Superb Attention to Detail
- Team Management
Timeline
Shop Manager
Spirit of 1876
04.2025 - Current
Sales Manager
Dirtbox Overland
02.2024 - 04.2025
Department Head /Account Management Specialist
CNP Operating / Joyride Ventures
06.2021 - Current
Associate of Arts - Digital Media
University of Arkansas Pulaski Technical College