COREY CAVES
Littleton
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Business Development Representative
Strategus
06.2024 - Current
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
Senior Admissions Sales
2U Inc- MAC for Northwestern University
11.2022 - 04.2024
- On my first term with program I met my goal and exceeded it by more than 25% getting 15 on a goal of 10
- Provided resources to support students in achieving career goals
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns
- Ran and coordinated the email inbox while continually trying to sell out the program
- Managed transfers emails, applications, prospects, and voicemails to anyone on our team and the appropriate admissions counselor
- Sole leader in training and developments on our team
- Sole counselor who ran reports and dashboards to the entire team
- Reported directly to the director of the program and school
- Attended weekly meetings with my manager and director about my performance and how to better the team.
Senior Admissions Sales
2U Inc- DPT at Arcadia University
05.2021 - 11.2022
- Met registration goal by 150% on first goal on team, bringing in 30 students on a goal of 20 for April alone
- Helped build a one stop knowledge wiki for admissions counselors to understand the policy and procedures of anything Arcadia related
- Attended weekly meeting with stakeholders with 2U and Arcadia
- Communicated directly with stakeholders to talk about obstacles, students, policies, scenarios, and helping with process improvement
- Worked with our analyst team to build and improve reports, collect data, improve processes
- While my manager was out of town, for a month, sat in on all manager meetings, both with 2u and school facing
- Built relationships with many of my superiors to better work on development of myself and others around me.
Senior Admissions Sales
2U Inc. MSC University of Southern California
- 04.2021
- Met or exceeded goals on every goal from 2019 to 2021
- It was met with 253 students enrolled on a goal of 106
- Developed and presented an engaged prospect training to multiple sales teams with 2U increasing meaningful conversations and prospected scheduled meetings
- Facilitated pipeline reviews to help management accurately project down funnel numbers and mitigate potential red flags
- Built a professional development strategy for other admissions counselors to work on their development
- Facilitated temperature checks for the Denver teams and brings topics of discussion to upper management such as roadblocks, wins, and updates with team morale
- Reported to the manager with suggestions regarding marketing materials such as email templates and website updates
- Assisted with the yield task force for all of Rossier, focusing on retaining admits and beyond by monitoring the usage of yield tools
- Hosted and assisted with webinars for the Masters in School Counseling program
- Worked with our analyst team to build and improve reports, collect data and improve processes.
Admissions Sales Representative
2U Inc- MBA at Dayton University
06.2018 - 05.2019
- First goal on the team was to exceed enrollment by 500%, bringing in the most enrolled students in 1 cohort, bringing in 50 students on a goal of 10
- Consistently met goals and metrics while engaging in other projects such as mentoring, providing multiple trainings for the team, and managing student ambassador requests
- Developed trainings on how to effectively handle common objectives and increasing effective talk time
- Provided one-on-one admissions support through the program exploration phase, application process, and admissions progression for those admitted into the program.
Education
Bachelor of Science - Mass Communications
Colorado State University
Pueblo, CO05.2013
Skills
- Efficiency Improvement
- Recruitment and Selection
- Interdepartmental Communication
- CRM Management
- Cold-calling
- Salesforce
- Relationship Building
- Product Knowledge
- Lead Generation
- Consultative Sales
- Lead prospecting
- Email campaigns
Timeline
Business Development Representative
Strategus
06.2024 - Current
Senior Admissions Sales
2U Inc- MAC for Northwestern University
11.2022 - 04.2024
Senior Admissions Sales
2U Inc- DPT at Arcadia University
05.2021 - 11.2022
Admissions Sales Representative
2U Inc- MBA at Dayton University
06.2018 - 05.2019
Senior Admissions Sales
2U Inc. MSC University of Southern California
- 04.2021
Bachelor of Science - Mass Communications
Colorado State University
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