Detail-oriented bicycle technician with a strong focus on problem solving and customer satisfaction. Expertise in performing complex repairs and maintaining equipment to ensure optimal performance and safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Freelance Bicycle Mechanic
Freelance
Breckenridge
06.2022 - Current
Executed repairs and maintenance on diverse bicycles, ensuring optimal performance and safety for mountain bikes, road bikes, BMXs, ebikes, and cruisers.
Performed routine services and safety checks, enhancing bicycle reliability through cleaning, degreasing, and lubrication.
Completed advanced repairs including suspension overhauls, brake bleeds, wheel building, and comprehensive rebuilds, restoring bicycles to peak condition.
Store Manager
AMR Ski Shop
Breckenridge
12.2022 - 04.2026
Managed daily operations of ski snowboard retail and rental store, prioritizing customer retention and satisfaction.
Oversaw and actively performed maintenance on fleet, machines and customer equipment. Personally averaged 600 ski mounts a season.
Assisted customers in selecting appropriate gear based on their skiing/boarding ability and needs.
Led hiring, training, scheduling, and termination processes for employees to build a skilled and effective team.
Bike mechanic
RMU Breckenridge
Breckenridge
05.2022 - 09.2022
Diagnosed bike issues to enhance performance and ensure safety.
Repaired and replaced components to restore functionality and reliability.
Assembled new bicycles according to manufacturer specifications to ensure quality and safety.
Head Bike Mechanic
Breckenridge Ski Resort
Breckenridge
05.2019 - 08.2021
Oversaw and performed maintenance of a fleet of 150 bikes spread over 3 locations
Maintenance include suspension overhauls, brake bleeds, wheel builds, and basic safety tunes
Trained assistant mechanic annually, focusing on safety and repair accuracy
Head Bike Mechanic
Trestle Bike Park
Winter Park
05.2018 - 04.2019
Managed 4 mechanics and maintained fleet of 200 bikes to ensure operational readiness
Performed all repairs specializing in fork overhauls, brake bleeds, refurbishes for bike sales, wheel builds
Trained new mechanics in advanced repair techniques to enhance service quality
Facilitated training sessions for rental technicians and demo shop staff to improve repair skills
In winter was assistant manager of Village ski rental shop
Education
Associate of Science - Forest Technologies
University of Maine At Fort Kent
Fort Kent, ME
12-2001
Skills
Bicycle repair
Wheel building
Brake servicing
Component replacement
Bike assembly
Suspension overhaul
Hydraulic system maintenance
Troubleshooting
Expert wheel truing
Customer relationship management
Team leadership
Problem solving
Attention to detail
Rental fixes
Certification
Professional Shop Maintenance and Repair United Bicycle Institute
Suspension Service and Overhaul Barnett Bicycle Institute