Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cooper LaMendola

Fraser

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Pole Creek Golf Club. Proven ability to enhance guest experiences through effective multitasking and attention to detail, while collaborating with team members to maintain a welcoming environment. Committed to excellence in all aspects of the role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Outside Services

Pole Creek Golf Club
06.2024 - Current
  • Adapted to fluctuating demands throughout the day, remaining flexible in order to provide exceptional service during peak times.
  • Facilitated smooth transitions between tee times by efficiently staging and preparing carts for each group of golfers.
  • Managed the driving range area, maintaining cleanliness and an adequate supply of practice balls for guests.
  • Monitored pace of play on the course, ensuring timely rounds for all players.
  • Collaborated with team members to maintain a clean, organized, and welcoming golf course environment.
  • Assisted in coordinating golf tournaments, ensuring event execution and participant satisfaction.
  • Provided exceptional customer service through friendly interactions and active listening to address guest needs effectively.

Outside Operations/Proshop Assistant

Valley Golf Center
05.2023 - 07.2024
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Collected range balls ensuring all were fully cleaned and in good shape.
  • Maintained the landscaping and cleanliness of the grounds and all other aspects of the property.
  • Assisted with golf simulator league through computer operation.

Education

High School Diploma -

Brookfield High School
Brookfield, CT
06-2019

Skills

  • Strong teamwork
  • Professionalism and work ethic
  • Initiative and Self-motivation
  • Customer service
  • Attention to detail
  • Multitasking and organization
  • Course etiquette
  • Time management
  • Teamwork and collaboration
  • Emergency preparedness

Certification

  • CPR Certified
  • AED Training
  • OEC Certified

Timeline

Outside Services

Pole Creek Golf Club
06.2024 - Current

Outside Operations/Proshop Assistant

Valley Golf Center
05.2023 - 07.2024

High School Diploma -

Brookfield High School

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Cooper LaMendola