Cooper Autry
Colorado Springs
Summary
Experienced Front Desk Manager with a proven track record in managing guest relations and coordinating operations. Skilled in market analysis, attention to detail, and efficient issue resolution, dedicated to optimizing guest satisfaction and operational efficiency.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Front Desk Manager
La Veta Inn
La Veta
06.2026 - Current
- Managed check-in and check-out procedures, ensuring smooth guest arrivals and departures.
- Resolved guest inquiries and issues promptly, enhancing overall guest satisfaction.
- Coordinated room assignments, maintaining accurate booking records to optimize occupancy.
- Collaborated with housekeeping to guarantee timely room readiness for guests.
- Processed payments and ensured cash drawer accuracy during shifts.
Licensed Associate Broker
Capture Colorado Mountain Properties
La Veta
01.2025 - Current
- Facilitated negotiations between buyers and sellers to achieve mutually beneficial agreements.
- Conducted market analysis to determine appropriate pricing for listed properties.
- Advised clients on loan options, mortgage rates, title insurance policies, and other related issues.
Restaurant Captain
Autry's Diner
La Veta
06.2024 - 12.2024
- Resolved guest complaints quickly to deliver courteous service and promote repeat business.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Coordinated with kitchen staff regarding menu items availability, modifications, and specials.
- Coordinated with kitchen staff to streamline food delivery processes.
Shoe Sales Associate
Dick's Sporting Goods, Inc
Garden City
01.2024 - 05.2024
- Assisted customers in selecting appropriate footwear for various activities.
- Resolved customer inquiries and concerns efficiently and courteously.
- Managed inventory levels and organized shoe displays for optimal presentation.
- Ensured that all merchandise was accurately priced and tagged with labels.
Basketball Trainer
HWCC Basketball
Holcomb
06.2019 - 02.2024
- Developed individualized training programs for diverse skill levels and age groups.
- Mentored junior trainers in effective coaching techniques and player engagement strategies.
- Collaborated with parents to discuss player progress and training goals.
Education
Some College (No Degree) - Business
Garden City Community College
Garden City, KSSkills
- Guest relationship management
- Customer service
- Conflict resolution
- Attention to detail
- Effective communication
- Verbal and written communication
- Multitasking
- Market analysis
Certification
- Real Estate License
Affiliations
- College Basketball Player (2022-2024)
Timeline
Front Desk Manager
La Veta Inn
06.2026 - Current
Licensed Associate Broker
Capture Colorado Mountain Properties
01.2025 - Current
Restaurant Captain
Autry's Diner
06.2024 - 12.2024
Shoe Sales Associate
Dick's Sporting Goods, Inc
01.2024 - 05.2024
Basketball Trainer
HWCC Basketball
06.2019 - 02.2024
Some College (No Degree) - Business
Garden City Community College