Connor Robles
Golden
Summary
Dynamic customer service and sales professional with a proven track record of thriving in high-pressure environments and delivering exceptional results. I’m passionate about building strong client relationships through active listening, conflict resolution, and strategic problem-solving. Known for exceeding sales targets and driving success across complex, multi-level organizations, I combine hands-on experience with strategic thinking to create impactful solutions that enhance performance and strengthen customer loyalty.
Overview
3
3
years of professional experience
Work History
Sous-Chef
Humble House
08.2025 - Current
- Assisted Executive Chef in managing daily kitchen operations, ensuring consistent food quality and presentation.
- Supervised and trained kitchen staff, delegating tasks to maintain efficiency and timely service.
- Oversaw food preparation and cooking processes, ensuring compliance with health, safety, and sanitation standards.
- Monitored inventory levels, ordered supplies, and managed stock rotation to reduce waste and control costs.
- Collaborated with Executive Chef to develop and implement new menu items based on seasonal ingredients and customer preferences.
- Maintained a clean, organized, and safe kitchen environment at all times.
Entrepreneur / Business Owner / Multi-State
Oaks
09.2024 - Current
- Founded and successfully launched a jewelry business across Colorado, Hawaii, Texas, Utah, and New York.
- Designed and implemented an e-commerce website to drive online sales and expand market reach.
- Created marketing collateral and produced engaging social media video campaigns to boost brand awareness.
- Operated effectively in fast-paced, multi-level environments, ensuring smooth business operations.
- Demonstrated strong self-motivation and integrity in managing all aspects of the business.
- Quickly learned and adapted to new challenges, driving growth and innovation.
Customer Service Representative
Movement Gyms Inc
04.2023 - 09.2025
- Managed high-pressure client situations with professionalism, ensuring timely resolution of disputes and maintaining strong business relationships.
- Resolved customer complaints with empathy and strategic solutions, driving increased client loyalty and repeat business.
- Handled escalated accounts and calls efficiently, delivering mutually beneficial outcomes for clients and the organization.
- Responded to client requests for products, services, and company information, ensuring accurate and timely communication.
- Developed deep product knowledge to provide tailored recommendations aligned with individual client needs and business objectives.
- Quality Engineer/ CNC Machine Operator Intern
Education
Bachelor of Science - Business Administration
Colorado Christian University
Lakewood, ColoradoSkills
- Business Analysis Techniques
- Sales Experience and Techniques
- Microsoft Office: Excel, Word, PowerPoint
- Exceptional Customer Focus and Service
- Teamwork and Collaboration
- Medical Practice/ Standards/ Terminology
Timeline
Sous-Chef
Humble House
08.2025 - Current
Entrepreneur / Business Owner / Multi-State
Oaks
09.2024 - Current
Customer Service Representative
Movement Gyms Inc
04.2023 - 09.2025
Bachelor of Science - Business Administration
Colorado Christian University